Job Description

Careers with Impact

More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.

HESTA is also an inspiring and rewarding place to work. That’s because what we do makes a difference to the lives of our members. The people who work at HESTA are not only exceptional at what they do, they’re focused on living and creating a strong organisational culture. We’re an industry super fund dedicated to the people who keep our communities going. People who provide some of the best health, education and community services in the world are HESTA members – and we are proud to serve them.

Support leaders who make a difference #careerswithimpact

Are you an experienced Business Support Specialist or Executive Team Assistant ready to step into a fast-paced, high-impact role where your work truly matters? This is a great opportunity to partner closely with senior leaders and contribute at an enterprise level. The role is ideal for someone who thrives at the intersection of executive support, stakeholder engagement, and team coordination – who enjoys bringing order to complexity, anticipating needs, and being a trusted right-hand to senior leaders.

As Business Support Specialist, you’ll provide executive and team support to the Head of Member Service Performance (MSP) and General Manager - GROW Partnership. You’ll be a key enabler across the MSP and GROW Partnership teams, ensuring leaders are supported, teams are connected, and operations run seamlessly.

What You’ll Do

• Provide trusted, proactive executive support to the Head of MSP and GM GROW Partnership.
• Manage complex diaries, meetings, travel and priorities with confidence and foresight.
• Coordinate senior leaders expenses, invoices, and reconciliations.
• Support preparation and coordination of reporting for Executives, Board and Committee.
• Provide end-to-end administrative support to the MSP and GROW Partnership teams.
• Organise team meetings, offsites, events and celebrations.
• Manage governance forums and partnership meetings.
• Maintain SharePoint (HESTAHub) and team documentation.
• Support onboarding and offboarding of team members.
• Act as a key liaison with external stakeholders and partners.
• Provide relief support to the EA to the CXO when required.
• Support technology adoption and team projects as needed.

What You’ll Bring

You’re calm under pressure, highly organised, and trusted by senior leaders.

You’ll bring:

• Experience in similar business support or executive team assistant role.
• Confidence supporting senior leaders, ideally within superannuation, financial services or a regulated environment.
• Strong diary, inbox and travel management experience.
• Experience coordinating events, forums and senior level meetings.
• Exposure to Executive, Board or Committee reporting and support.
• Excellent communication skills, professional presence and discretion.
• Strong problem-solving skills and comfort navigating ambiguity.
• Exceptional organisation and time management capabilities.
• Advanced Outlook skills and proficiency across PowerPoint, Excel and Word.
• Financial administration experience (expenses, invoices, budgets).
• Tertiary qualifications in business, law or a related discipline (highly regarded, not essential).

Bring your curiosity and coordination expertise to a role where you can make a genuine difference – Apply Now!

Benefits that matter and make a difference for our employees

• Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few).
• Your professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
• Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
• Your financial wellbeing matters, up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.
  

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team careers@hesta.com.au and we’ll call you to discuss.

Please note: Applications via recruitment agencies will not be accepted for this position.