Job Description

• East Suffolk Council, Lowestoft and Melton

• £31,537 - £34,434 (Band 5)

• 37 hours per week

• Full Time, Fixed Term until March 2027 (potential extension until March 2028)

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Private Sector Housing Team as a Business Support Project Officer working in our forward thinking and innovative Safe Suffolk Renters Programme which delivers support to Landlords and Tenants in East Suffolk And West Suffolk.

Your role:

The successful candidate will be responsible for supporting the team to deliver their ambitious and complex service including supporting website updates and enhancements, organising the delivery of our annual landlords conference and other communication events, providing essential back office support to deliver regular, accurate performance reporting and provide a triaging service to ensure landlords and tenants are directed to the correct support. The role is varied and currently influenced by the recent following the introduction of new laws affecting private renters homes. For more information see the Safe Suffolk Renters website. Safe Suffolk Renters

What you will need:

The successful candidate will have excellent IT skills, be dynamic and flexible, be a good team player, be able to demonstrate excellent organisational and communication abilities. We are very happy to consider someone with transferable skills and there is no need for prior housing experience.The post holder must have knowledge of office systems and use of graphic design software would be helpful. Also someone good with data and processes to inform potential service developments.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube)

Here are some of the main benefits: 

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays) 

• Local government pension scheme 

• Flexible working arrangements 

• Learning and development tailored to your role 

• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. 

• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. 

Find more information about what we offer in our benefits brochure (pdf) 

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For more information

For an informal discussion regarding this post, please contact Teresa Howarth at Teresa.Howarth@eastsuffolk.gov.uk

Closing date: 3 July 2026 at 09:00 am

Interview date: w/c 13 July 2026

How to apply

Step 1 - Read the advert and the  and Person Specification

Step 2 - Complete the Supporting Statement template (docx) Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).