Lancashire County Council

Business Support Officer | Part time | The Fold | Burnley, Lancashire

Lancashire County Council  •  £12.99 - £14.07/hr  •  Burnley, GB (Hybrid)  •  10 days ago
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Job Description

Salary £25,989 - £28,142 per annum | 25.9 hours per week | Permanent, Part time | The Fold | Burnley, Lancashire

Part-time – 3.5 days (Monday–Thursday) | Burnley + Hybrid working

Make a real difference in children’s lives behind the scenes

We’re looking for an enthusiastic and motivated Business Support Officer to join our friendly and supportive team within the Education and Children’s Directorate

In this role, you’ll play a vital part in supporting our Inclusion Service, helping ensure children, families, and professionals receive the high-quality support they need. If you enjoy being organised, helping others, and working as part of a collaborative team, this could be the perfect opportunity—whether you're experienced in admin or looking to grow your skills.

What you’ll be doing

  • Providing high-quality administrative support to managers and operational teams
  • Supporting Social Workers, managers, and professionals across the Inclusion Service
  • Communicating with families, colleagues, and members of the public
  • Using systems and data to support service delivery and decision-making
  • Helping ensure processes run smoothly and efficiently

What we’re looking for

Passion for great service

You care about doing a great job—getting things right first time, supporting others, and continuously building your skills.

Knowledge & experience

  • Experience in an administrative or office-based role (or a strong willingness to learn)
  • Confidence using Microsoft Office and databases

Strong communication skills

You’ll interact with a wide range of people, so being able to communicate clearly, listen carefully, and respond with empathy is essential.

Why join us?

You’ll be part of a supportive, welcoming team where your contribution is valued. We’ll support your development and help you build a rewarding career, while maintaining a healthy work-life balance.

Lancashire County Council offers:

  • Competitive salary
  • 26 days annual leave (plus bank holidays)
  • Flexible working opportunities
  • Hybrid working (home and office-based)
  • Health and wellbeing support
  • Family-friendly policies
  • Financial and travel benefits
  • Access to ongoing training and development

Learn more: Staff benefits – Lancashire County Council

Working arrangements

This role combines home and office working (Burnley) You’ll need a suitable home workspace and broadband connection.

Important information

  • Interviews: Monday 8 June 2026
  • Location: The Fold, 2–8 Venice Ave, Burnley BB11 5JX
  • Please note interviews cannot be rescheduled

Interested?

For an informal discussion about the role, please contact:
Jill Jones, Business Support Team Leader
Jill.Jones@lancashire.gov.uk
01254 220561

Application tips

Please ensure you:

  • Provide a personal statement which addresses all essential criteria in the person specification
  • Upload all supporting documents before submitting (no late submissions will be accepted)

and Person Specification

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Lancashire County Council

About Lancashire County Council

Lancashire County Council is committed to improving the quality of life for everyone in Lancashire. We believe that all our citizens have the right to be treated fairly. We recognise that some people do not get an equal chance in life.

For some of our children and young people this can have a lasting impact on their future. We will play our part in helping to narrow the gaps that exist between different parts our communities and improving the quality of life of those who have less advantages and are in danger of poor outcomes.

As a community leader, employer and provider of services we want to make sure that everyone in Lancashire has the opportunity to achieve their potential, no matter where they live or what their background, individual characteristics or personal circumstances might be.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Preston, GB
Year Founded
Unknown
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