Job Description

Business Support Officer

£32,535 - £33,987 per annum

12 Month Fix term – Our Newham

This role is based at Our Newham office at 112-118 The Grove, Stratford postcode.

Our Vision

Newham is a borough with a radical vision to build a better and brighter future. We are a diverse and aspirational place. By putting people at the heart of everything we do, we aim to enable all our residents to reach their potential and thrive.

The Role

Are you organised and take pride in your work?

Do you want to make a difference to the lives of residents within Newham?

If yes, we have the perfect role for you!

We are seeking to recruit a Business Support Officer to join our exciting and challenging Business Support Service, to help play a key role in achieving positive outcomes for residents of Newham. We seek individuals who share our vision and can positively and enthusiastically contribute to the continuous improvement of the Business Support Service and Newham as an organisation.

Business Support provides administration to a wide range of services across the Council including Housing, Environment, Children’s and Adults’ services.

As a member of Business Support you will be part of a busy administrative team working within either our ‘Operational hub’ or the ‘Social Care hub’ carrying out a wide range of business processes to support our internal and external service partners. Working together to achieve our vision and make our service as efficient and effective as possible.

About You

We are looking for people who have a wide range of skills and experience including:

• Highly adaptable to changes in work priorities and meet tight deadlines
• Emotionally resilient
• Excellent minute taking skills
• High level of oral and written communication skills
• An ability to work on own initiative and organise own workload
• Methodical and logical thinkers
• Able to work across a broad range of administrative and clerical tasks.
• Excellent IT literacy
• A flexible and adaptable approach to work and being a team member.

If applying for the social care hub we are also looking for people who:

• Preferably have an understanding of Safeguarding or other aspects of social care

In return, we offer an excellent opportunity to develop new skills, learn about a range of council services and to be part of a large organisation that makes a real difference to our local community.

IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.

Please view JD here

Closing date 12.06.2026

The Council reserves the right to close adverts early if there is a large response.

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn

Same Posting Description for Internal and External Candidates

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.