Salary £26,016-£26,847 per annum (pro-rota) | Par time, 26.9 hours per week | Permanent | Adult Disability Service | Wyre, Lancashire
Please note: that we are unable to offer sponsorship for this role
Help us support children, families and early years providers across Lancashire
At Lancashire County Council, we're passionate about helping children and families achieve the best possible start in life. We're looking for an organised, customer-focused and enthusiastic Business Support Officer to join our friendly and supportive team within Education & Children's Services Business Support.
If you enjoy working in a busy environment, providing excellent customer service and being part of a team that makes a real difference, we'd love to hear from you. The role offers a varied workload, opportunities to develop your skills and the chance to support services that have a positive impact on communities across Lancashire. Based on the Early Years Centre Team, the successful candidate will provide essential administrative support to colleagues, customers and partners across the service.
*Please note that this role is 29.6 hours per week, which is spread across 4 days, with the non-working day being Wednesdays.
As a Business Support Officer, you'll play a key role in supporting the day-to-day operation of the Early Years Team within School Improvement. Working closely with operational staff, managers, customers and partner organisations, you'll help ensure services run smoothly and efficiently in a fast-paced and often sensitive environment.
No two days are the same. You could be welcoming visitors to the centre, responding to enquiries, supporting training events, maintaining records, processing orders and invoices, or helping colleagues access the information they need to deliver high-quality services.
We're seeking someone who:
Previous business support or administrative experience and experience of working with customers either face-to-face or by telephone would be beneficial.
Why Join Us?
You'll be supported every step of the way by your line manager and colleagues within a friendly and collaborative team. We offer a range of staff networks and wellbeing support groups, ensuring you feel connected, valued and empowered to succeed.
In return, you'll enjoy:
We are currently working a combination of home and office working; therefore, you will be required to have a suitable working space within your home and broadband connection. If you are unable to provide a suitable homeworking environment, you will be required to work from your office base or nearest suitable office location for your none-office working hours.
Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post. Please ensure you address all the criteria from the person specification identified as at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage.
Job Description and Person Specification
Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.
Interviews will be held w/c 12 October in person in Accrington and details will be sent to you a few days in advance of the interview to enable you to test your equipment and internet connection. Please note it will not be possible to rearrange an interview date or time.
For further information about the role please contact:
Damian Thomas, Business support Team Leader
Email: damian.thomas@lancashire.gov.uk
Tel: 01772 531153
This position is part time, please note the salary quoted is full time equivalent, the salary received will be paid on a pro–rata basis
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
Local Government Reorganisation
The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028.
If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation.
Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Lancashire County Council is committed to improving the quality of life for everyone in Lancashire. We believe that all our citizens have the right to be treated fairly. We recognise that some people do not get an equal chance in life.
For some of our children and young people this can have a lasting impact on their future. We will play our part in helping to narrow the gaps that exist between different parts our communities and improving the quality of life of those who have less advantages and are in danger of poor outcomes.
As a community leader, employer and provider of services we want to make sure that everyone in Lancashire has the opportunity to achieve their potential, no matter where they live or what their background, individual characteristics or personal circumstances might be.
