This varied administration role will see you working across the unit, with a strong focus on data entry, processing a high volume of permits and applications, preparing internal reports, responding to phone enquiries and managing our customer enquiry inbox.
You will be a key point of contact for members of the public and will work closely with a range of departments across Council, building strong relationships and helping ensure enquiries and applications are managed efficiently and professionally. You will be part of a dedicated, hardworking and supportive team who take pride in delivering responsive, high-quality service to the community.
Work type: 2 x Permanent Part Time (45.6hrs & 38hrs per fortnight)
Classification: Band 4 $76,010 pa plus super (pro rata)
Key responsibilities include:
We are looking for an organised, solutions focused and customer oriented professional who enjoys working in a busy environment and takes pride in delivering high quality service.
To be successful in this role, you will bring previous administration experience, along with strong customer service skills and confidence in dealing with members of the public. You will have a keen eye for detail, be comfortable troubleshooting issues and finding practical solutions, and have the initiative to work independently and manage competing priorities.
If you enjoy staying organised, juggling competing priorities and making a positive contribution behind the scenes, we’d love to hear from you!
Essential Experience:
If this sounds like the role for you, then click apply now!
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.
We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.
Click the Position Description link to view more information about this position.
Enquiries: Kerri De Stefano - Team Leader Registrations, Licensing and Business Support | Kerri.DeStefano@geelongcity.vic.gov.au
Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.
We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.
#LI - Hybrid
Derived from the local Wadawurrung Aboriginal name for the region, Djillong, which is understood to mean 'tongue of land'. Famous for our big city feel without the congestion, the stunning coast line, diverse night life and food culture, Geelong is a place for everyone. Located less than an hour from Melbourne, we are recognised as Victoria’s second city.
Geelong is a lifestyle city with a picturesque waterfront, parks, gardens, beaches, great dining and plenty of shopping all within 20 minutes of each other. Getting around is simple with easy to navigate road networks and intelligent bus networks making for a highly accessible city.
The region has a population of 225,000 residents who enjoy lifestyle options ranging from cosmopolitan inner-city, rural and semi-rural, to diverse suburban communities including many beachside townships. The Geelong region features some of the world's best surf beaches and is the entry point to the world famous Great Ocean Road.
We are one of the largest local government areas in Victoria. We provide around 130 services to the municipality oversee a budget of $400M, and employ over 2,700 staff. We are a growing city, with an economy of 16,000 businesses, $1.3b in current major construction, and a labour force of over 101,000 in the key employment areas of health, manufacturing and education.
We offer an exciting mix of jobs in areas as diverse as community development, arts, leisure, finance, child care, parks maintenance, aged care, IT, engineering and planning.
Our Vision
Greater Geelong: building our community through enterprise, opportunity and innovation in a quality environment
Our Mission
We will focus on developing and maintaining effective working relationships to deliver Council's strategic directions and high quality services that meet the changing needs of our community.
The City is an equal opportunity employer and values the contributions a diverse workforce can bring to the community.
