Job Description

Make a difference by helping great people do great work.

• Be the trusted go-to person, coordinating activities, managing priorities and keeping business operations running smoothly.
• Work closely with senior leaders and stakeholders, gaining exposure to a wide range of projects and strategic initiatives.
• On-going, full-time opportunity (35 hours per week)  
• Multiple roles available
• Parramatta or other NSW DPHI office location by negotiation with flexible working arrangement supported.
• Clerk Grade 7/8 ($116,981- $129,492)  

In this role, you will help create the foundations that enable teams to deliver great outcomes for the communities we serve. You'll provide high-level business and administrative support across governance, program management and operational activities, ensuring people have the information, coordination and support they need to succeed. Whether you're organising key meetings, supporting senior leaders, coordinating communications or improving processes, your work will help bring people together and keep important initiatives moving forward.

Read the role description for more detail:  Business Support Officer

We're looking for someone who:

• Enjoys helping others succeed and takes pride in creating positive experiences for colleagues, stakeholders and customers.
• Thrives in a fast-paced environment, confidently managing competing priorities while maintaining a high level of attention to detail.
• Is highly organised and proactive, anticipating needs, solving problems and keeping work moving forward.
• Builds strong relationships with ease, working collaboratively with a wide range of stakeholders and maintaining professionalism when handling sensitive matters.
• Communicates clearly and effectively, producing high-quality correspondence, briefings and documentation for a range of audiences.
• Brings strong digital and administrative skills, with experience using technology and business systems to improve efficiency and support decision-making.
• Highly proficient in Microsoft Excel, with advanced capability in formulas, pivot tables, and reporting functions.

Why Join Us?
Behind every successful team is someone who helps bring people, processes and priorities together. In this role, you'll be an important part of a team working to shape better outcomes for communities across NSW. You'll have the opportunity to work with engaged leaders, contribute to meaningful projects, build valuable relationships and develop your career in a supportive and purpose-driven environment. Your work may happen behind the scenes, but the impact will be felt across the organisation and the communities we serve.

About us  

At the  Department of Planning, Housing and Infrastructure (DPHI), you could shape your world while helping us shape the future of NSW. Together, we create vibrant communities, places and precincts, and manage land, assets and property.     

Join our team and shape your world in a workplace that empowers you to do your best work and build a meaningful career. In this role, you’ll help shape lives and communities across NSW while growing your own career, supported by flexible work options, impactful projects and a collaborative, diverse team. As a high-performing and inclusive organisation that reflects the communities we serve, we value your lived experience and cultural knowledge, and we are committed to helping you thrive through flexible arrangements, workplace adjustments and a culture where everyone feels supported, connected and belongs.   

Apply now  

Apply today with your CV and 1-page cover letter.  Applications close 11.55pm 25th August For more information contact Wendy Banos, wendy.banos@dphi.nsw.gov.au   

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.     

Check out our  Aboriginal applicants guide to assist with applying for the role or contact our  Aboriginal Career Pathways team for a yarn.    

We encourage and support applications from people with disability. Please reach out to us to discuss any  accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team  

via  talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.  

  Please note to be eligible for all on-going roles within the Department to apply for this position you must be an Australian or New Zealand citizen or Australian Permanent Resident.      

This role is subject to standard pre-employment checks, including a criminal record check.