Bank of America

Business Support Manager

Bank of America  •  $90k - $141k/yr  •  New York (Onsite)  •  6 days ago
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Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!


This job is responsible for managing the coordination and delivery of diverse administrative functions for a department or line of business. Key responsibilities include acting as a central point of contact for senior leadership routines and activities, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, associate training, service quality, process improvements, business continuity, and communications. Job expectations include interacting with a wide variety of business partners to deliver strategic work efforts to ensure tactical priorities are met.

Responsibilities:

  • Leads communication, coordination and connectivity across the leadership team

  • Partners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processes

  • Drives the successful execution of team events and routines, including logistics, communications and gathering feedback

  • Develops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilities

  • Partners with reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processes

  • Assists senior executive and team with a full range of engagements, including process improvement and project initiatives

  • Provides oversight of key deliverables and validates accurate and timely completion

Required Qualifications:

  • Bachelor’s degree (Business, Finance, Economics, or related field preferred)

  • 2+ years of experience in: Business support / operations / chief-of-staff / COO-type functions

  • 2+ years of experience in Consulting, strategy, finance, or analytics roles

  • Experience with executive level presentations and reporting (ability to tell the story)

  • Ability to manage multiple priorities and stakeholders simultaneously

  • Experience supporting projects or initiatives end-to-end

  • Strong attention to detail

  • Strong written and verbal communication

  • Ability to create clear, concise materials (slides, summaries, updates)

  • Strong collaboration skills across teams and functions

Desired Qualifications:

  • Experience supporting executive-level or senior leadership routines

  • Experience gathering, organizing, and validating data and strong ability to track milestones, risks, and action items

  • Ability to manage deadlines and competing priorities , structured, organized approach to work

  • Ability to interpret data and identify trends. Problem-solving mindset (can break down issues logically)

  • Comfortable working with multiple stakeholders and displays confidence and maturity in interactions

  • Proficiency in Microsoft Excel (required), PowerPoint (required) and Data tools (Tableau, Alteryx, AI)

Skills:

  • Adaptability
  • Administrative Services
  • Attention to Detail
  • Collaboration
  • Written Communications
  • Analytical Thinking
  • Continuous Improvement
  • Problem Solving
  • Project Management
  • Relationship Building
  • Data Collection and Entry
  • Data and Trend Analysis
  • Executive Presence
  • Planning
  • Policies, Procedures, and Guidelines Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)Pay and benefits informationPay range$90,000.00 - $140,600.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America

About Bank of America

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.

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Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Charlotte, NC
Year Founded
Unknown
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