Job Description

End Date

Friday 29 May 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid WorkingManage the provision of a comprehensive business support service to meet the needs of a business area/unit or a significant part of a major business unit, providing effective leadership to team members and contributing to the strategic direction of the area

Experience – 15 - 20 years

Location: Hyderabad
Working pattern: Fulltime / Permanent

⭐ About the role

As a Business Manager within the CIO organisation, you’ll play a key role in enabling effective leadership, operational excellence, and strategic decisionmaking across our technology landscape. You’ll support the CIO and senior leadership team by providing financial insight, operational performance reporting, workforce planning intelligence, and business management leadership. This role also leads Business Management capability within Hyderabad, ensuring highquality, consistent support across locations. The Business Manager will be going to report locally to the Enabling services HoE in India and will functionally report to the Central BM lead in UK for Enabling.

🧭 What you’ll be doing

• Develop and deliver a Business Support Services plan across the CIO Enabling Services, with a focus on Hyderabad teams.
• Lead a CIO Business Management team, ensuring a strong and embedded business partnering model across delivery areas.
• Build and maintain strong relationships with internal customers, acting as a trusted advisor and strategic partner.
• Will support the Enabling Services Head of Engineering India with all head count/finance/people data and activities needed for India reporting.
• Provide insight, analysis, and performance assessment against CIOlevel strategic deliverables.
• Manage the BAU financial position for the Enabling Services, including budgeting, technology cost management, reporting, stretch allocation, and the fouryear operating plan.
• Support headcount and peopledata activities, ensuring accurate strategic and local workforce planning, including quarterly forecasting.
• Lead, facilitate, and contribute to CIO governance forums to review financial, operational, and delivery performance.
• Produce highquality business materials, reporting packs, and presentations to support the CIO’s agenda.
• Drive CIOspecific engagement for the Hyderabad location, connecting teams with global strategy and leadership expectations.

🔑 What you’ll bring

Essential skills & experience

• Strong business and commercial insight, with the ability to understand external market context and its impact on Group strategy.
• Proven ability to manage complex financial environments, with experience in budgeting, forecasting, and cost optimisation.
• High level of data literacy — able to interpret, communicate, and apply data to support decisionmaking.
• Excellent storytelling capability; able to translate insight into compelling narratives for senior stakeholders.
• Experienced in leading through influence, driving collaboration, and building strong networks.
• Demonstrated capability in workforce planning, peopledata analysis, and organisational insight.
• Strong planning and prioritisation skills, including governance oversight and budgetary control.

Desirable experience

• Prior experience within CIO, technology, or enterprisewide operations.
• Experience operating in a matrixed, multicountry environment.
• Previous leadership of business management or operational support teams.

🌱 What you’ll get from the role

• The opportunity to work at the heart of the CIO leadership team, helping drive technology strategy for one of the UK’s largest financial institutions.
• Exposure to senior leaders and the ability to influence delivery, financial, and operational outcomes.
• A role with broad scope — spanning financials, people, strategy, storytelling, and operations.
• A collaborative culture that values inclusivity, growth, and continuous improvement.

🌍 Working location & pattern

This role is based in Hyderabad, supporting collaboration between India and UK CIO teams.
We support a flexible working environment aligned to business needs.

💬 Ready to make an impact?

This is a fantastic opportunity to join the CIO organisation in a role where you’ll shape, influence, and enable technology transformation across the Group.

Why Join Us?

At Lloyds Banking Group, you’ll be part of an organisation with a rich history and an ambition to shape the future of financial services. Your work will have real impact — supporting platforms at scale, improving how we operate, and helping us deliver even better outcomes for our customers. You’ll join colleagues who are passionate about learning, growth, and modern ways of working, and you’ll be supported to develop new skills and build a career with purpose. Here, your contribution matters, your ideas are valued, and your growth is our priority.

Diversity & Inclusion

We’re committed to building a workforce that reflects the customers and communities we serve. We celebrate individuality and believe that diversity of thought, background and experience makes us stronger. Whatever your story, we’ll ensure you feel welcome, included and able to contribute your best.

We’re proud to be an equal opportunities employer — we value and respect all differences, and we actively encourage applications from underrepresented groups. If you need additional support with the recruitment process, we’ll work with you to ensure you have what you need to succeed.