Job Description

POSITION TITLE: Business Support III (Full-Time Regular) (Classified)

REQUISITION #: req8680

DEPARTMENT: City Manager's Office

LOCATION: CITY HALL

BENEFIT CATEGORY: Classified (Non-CBU) Classified Employee Benefit Highlights

EMPLOYMENT TYPE: Full-Time Regular

FLSA STATUS: Non-Exempt

ANNUAL SALARY RANGE: $46,345.00 - 69,517.00 (Salaries are paid biweekly)

ANNUAL ANTICIPATED HIRING RANGE: $50,000.00 - $62,000.00 (Salaries are paid biweekly)

SELECTION PROCESS: Application deadline is 11:59 p.m. MT on 11/11/2026. At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements

• Background check (Background checks are considered in relation to the responsibilities and requirements of the position)

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

Why Work For the City of Fort Collins?

• Medical, dental, vision (for self, spouse, domestic partner, children) – eligible on the 1st of the month following date of hire
• Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
• Retirement + company contributions – after 6 month probation period and immediate vesting
• Flexible spending: Medical expenses FSA, dependent FSA or both
• Employee Assistance Program: counseling, legal, financial assistance
• Life insurance, short-term and long-term disability
• Wellness program, workout facilities
• Employee/family onsite health clinic
• Learning and development opportunities at all levels in the organization with opportunities for career mobility
• Collaborative work environment

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

Job Summary

The Business Support III serves as a high-level administrative and operational support professional providing full-time, on-site support for the City Manager’s Office. This position is responsible for coordinating complex administrative functions, supporting executive leadership, and ensuring efficient day-to-day business operations in a front desk setting for the office. Responsibilities include calendar and meeting coordination, agenda and document preparation, records management, public and internal communication support, procurement and financial tracking, administrative support for City Council, and support for special projects and initiatives. The role requires exceptional organization, attention to detail, discretion, customer service, and the ability to work effectively in a fast-paced environment while balancing competing priorities and supporting cross-functional collaboration throughout the organization.

Essential Duties and Responsibilities

• Provides administrative and operational support, serving as the primary point of contact for internal and external customer inquiries and coordinating the flow of information, correspondence, documents, and electronic approvals. This may include monitoring site security/department entry access via security cameras or audio access.
• Coordinates, administers, and monitors progress of department, division, and/or City processes, programs or projects.
• Supports department projects by conducting research, compiling information, preparing reports, tracking milestones, documenting decisions, monitoring deliverables, and coordinating activities necessary for successful project implementation.
• Coordinates business operations by maintaining records, files, databases, systems, reports, and other business information to support program administration, project tracking, and organizational effectiveness.
• Composes and performs detailed editing of memos, letters, correspondences, documents, and reports.
• Coordinates distribution of information, including DocuSign signatures, and provides assistance to employees, management and/or the general public.
• May coordinate and schedule special events, department meetings, travel schedules and reservations.
• Coordinates and oversees office functions and standard operating procedures.
• Develops, compiles, and maintains files, records, reports, spreadsheets, and databases as requested.
• Purchases and monitors consumption of office supplies and inventory. Coordinates, administers and manages contracts and services (e.g. uniforms and office equipment).
• Coordinates meetings, boards, commissions, committees, and public engagement activities by preparing agendas, recording minutes, distributing materials, and supporting meeting logistics, including occasional evening meetings.
• Performs technical work associated with various business, financial, or budget processes within the department.
• Maintains department equipment inventories, office systems, and operational resources to support efficient day-to-day operations.
• Acts as liaison to other City offices.
• May provide administrative support to a board or commissions, internal committees, and City Council ad-hoc committees including agendas and minutes, which may include some regular evening meetings.
• May coordinates departmental financial and budget administration by assisting with the processing of financial transactions, maintaining financial records, monitoring budgets, expenditures, revenues, grants, and project budgets, reconciling accounts, preparing financial reports, and collaborating with the City's Accounting, Finance, Purchasing, and Budget offices to ensure accurate, timely, and policy-compliant financial operations.

Management Responsibilities

No

City Competencies:

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

Required Knowledge Skills and Abilities

• Ability to work with limited supervision and exercise independent judgment
• Knowledge of principles of project management; ability to manage time, organize and prioritize work effectively
• High level knowledge of standard office software, including word processing and databases, specifically Microsoft Office 365 programs such as Outlook, Word and Excel
• Ability to operate more complex software for spreadsheet development
• Effective oral and written communication; excellent grammar, proofreading and editing skills
• Basic knowledge of accounting and financial concepts, purchasing, budget, and finance management
• Ability to establish and maintain effective working relationships with stakeholder groups (e.g. citizens, customers, other agencies, City departments, staff).
• Ability to take minutes as part of appointed Boards or informal internal committees or boards as assigned, including posting agendas and notices, meeting logistics, meeting minutes, and general group communications
• In Water: Ability to work in and knowledge of industrial facilities

Required Education and Experience

Minimum: High school diploma or general education degree (GED)

Preferred: College degree or equivalent work experience. Some positions may require functionally related certification or advanced degrees College-level or technical course work in business, finance, marketing, communications, public relations, or office management.

Experience Requirements

Minimum five years related experience; or equivalent combination of education and experience.

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City is committed to equal employment opportunity for all applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment. The City does not tolerate behavior that results in the terms and conditions of employment being adversely impacted based on an employee’s protected status, or any behavior that violates this policy.

Consistent with the City’s respect for the rights and dignity of each employee, the City is committed to providing a work environment that is free from unlawful discrimination and harassment. The City prohibits discrimination or harassment based on protected characteristics, including race, color, national origin, ancestry, creed, religion, sex, sexual orientation (including perceived sexual orientation), gender, gender identity, gender expression, disability, age 40 years or older, pregnancy or related condition, military, veteran status or uniformed service member status, genetic information, marital status or any other status protected under federal, state or local law.

The City is committed to providing a healthy and safe work environment. In addition to the City’s commitment to equal opportunity employment, the City strictly prohibits discrimination or retaliation against an employee who raises any reasonable concern about workplace violations of government health or safety rules or a significant threat to the health or safety of City employees or the public, if the City controls the workplace conditions giving rise to the threat or violation.

Note: Some information in your application may be public information under the Colorado Open Records Act.