Job Description

Business Support Coordinator

Location - Parramatta (Flexible Working Arrangements to be considered)

Employment type – Ongoing full-times role

Salary - $116,981.00 - $129,492.00 pa, plus superannuation and leave loading

Your role

As a Business Support Coordinator, you will provide senior operational oversight within the Conduct Unit, ensuring governance, committee administration, reporting, and workflows are delivered accurately and in line with legislative and integrity requirements across DCJ and CSNSW. Whilst supervising a small team this is a great opportunity for a highly organised professional to contribute to the efficiency and integrity of key business operations with a high level of autonomy and applying sound judgement, in a complex public sector environment.

What you’ll do

As a Business Support Coordinator, you will be responsible for coordinating and overseeing operational business support activities for the Conduct Unit, ensuring workflows are delivered accurately, consistently, and within required timeframes. It involves planning and facilitating Conduct Committees across DCJ and CSNSW, including scheduling, preparing agendas and papers, recording minutes and decisions, and tracking follow‑up actions in line with governance and confidentiality requirements. The position acts as a key contact for committee logistics while supervising and guiding support staff to prioritise workloads, maintain quality standards, and build capability through coaching and knowledge sharing. Day‑to‑day work also includes maintaining accurate case management records, coordinating operational actions, liaising with internal stakeholders, identifying risks or inefficiencies, and contributing to continuous improvement initiatives across business support processes and systems.

In the Conduct Unit, you will be part of a dedicated team that works to uphold the values and ethics of DCJ. The team works to support all staff and the broader People Branch and ensure that all DCJ staff provide the highest level of service to all clients, including the most vulnerable members of the NSW community.

What we’re looking for

In addition to the essential requirements outlined in the role description, the ideal candidate will be self-motivated, a critical thinker with ability to identify and escalate issues as required. The candidate shall have experience in coordinating operational support in a sensitive and confidential environment.

Download the

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Sunday, 19 July 2026 at 11:59 pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Michele O'Neill on 0419 446 439 or at michele.oneill@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via anjy.fayad@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.