Job Description

• Suffolk County Council
• Address: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX, Hybrid working
• Salary: £28,598 per annum (pro rata), Flexible working options available
• Hours: 18.5 hours per week, Flexible working options available
• Contract: Permanent

We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things.

As a Business Support Co-ordinator in the Residential Business Support Team,you’ll be as keen to collaborate and build a bright future as we are.

So, to make a positive impact, connect with us and connect with a fantastic career.

Reimagine the possibilities.

Your role and responsibilities

• You will provide administrative and system support to support the Residential Children's Homes team. This will include liaising with Service Manager, Business Support Manager and HR teams.
• You will be responsible for ensuring all necessary pre-recruitment activity, such as establishment control processes have been completed before recruitment requests are progressed to a recruitment advisor to progress. You will need to be comfortable working with data and different IT systems and be able to explain complex information in a clear manner.
• You will also be responsible for managing incoming contacts, providing responses where possible, signposting to information or passing to a specialist for reply.
• You will need to have a keen eye for detail and be confident editing existing information within existing guidelines.
• This is a busy and varied role and as the first point of contact for recruitment you will need to be able coordinate and manage multiple vacancies & projects simultaneously.

Although this list provides examples of what you will be doing it’s not intended to be exhaustive, and you will have personal objectives linked to our People Plans and Strategies that will be discussed and agreed with your line manager when you start.

You will need:

• Good communication and IT skills
• the ability to work confidently under your own initiative and work independently to resolve issues
• To show good accuracy and a keen eye for detail
• To have excellent organisational skills and the ability to prioritise work to achieve deadlines
• Good systems knowledge, specifically Oracle.

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.  

The team

The Corporate Parenting Business Support Team has an expansive portfolio which includes, Adoption, Fostering, Children’s Homes, Leaving Care and UASC Services team works together collaboratively to ensure the very best for children in the care of the County Council.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report

For more information

Please contact Jo Smith (she/her) or Pina Standring (she/her) for a casual conversation. You can reach them by emailing either jo.smith@suffolk.gov.ukor pina.standring@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload asupporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of theJPP.

• You should use the  Supporting Statement template (Word)
• Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by either emailing recruitment@suffolk.gov.ukor calling 03456 014412 If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30 pm, 25 May 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk)