Job Description

Join our Business Support Management team, where you’ll help shape the success of our Commercial and Investment Bank. You’ll work in a collaborative, innovative environment, partnering with diverse groups to deliver consistent, high-quality business support.

As a Business Support Associate in the Business Support Management team, you will manage and develop a team of Executive Administrative professionals. You will provide guidance and leadership, ensuring excellence in business coverage and maintaining governance and compliance standards. Your work will directly impact the success of our Commercial and Investment Bank, fostering a collaborative and innovative team culture. You will also partner with Recruiting, Employee Relations, Marketing, and Technology to drive consistency in business practices and lead projects that enhance operational efficiency.

Job Responsibilities

• Lead and manage a team of Administrative Professionals, ensuring superior administrative coverage and support
• Conduct regular strategic business reviews and manage stakeholder relationships
• Develop and nurture top talent through effective coaching and training
• Partner with Client Engagement/Events and Sponsorship teams to support local event activity
• Ensure oversight for local control and reporting activities, maintaining compliance with standards
• Collaborate with functional groups to foster consistency in business practices
• Independently own all facets of the performance management process
• Drive thought leadership initiatives to improve operational efficiency
• Lead and support projects and initiatives for the Administrative Management team
  

Required Qualifications, Capabilities, and Skills

• Strong natural people leader with exceptional communication and interpersonal skills
• Control orientation with a focus on enforcing a dynamic control/compliance environment
• Proficiency in Microsoft Office Suite and other relevant applications
• Highly adaptive to integrating and using new technologies
• Proactive mindset with the ability to take initiative and drive results independently
  

Preferred Qualifications, Capabilities, and Skills

• Proven leadership experience with a track record of motivating high-performing teams
• Prior experience in event planning and management
  

Required or Additional Information

• Work schedules will vary within a full-time, 40-hour per week schedule
• Willingness to work during operating hours, which may include evenings, weekends, and holidays
• Specific information regarding work schedules will be provided by the recruiter

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans