Job Description

The Traffic Investigation Unit is part of the Criminal Justice Services department and is responsible for:

• Road Traffic Collision Administration and Investigation
• Disclosure & Postal Requisitions

The Traffic Investigation Unit is based at West Midlands Police Headquarters, Lloyd House, Birmingham and the staff are responsible for maintaining high quality levels of services to members of the public and stakeholders.

The Traffic Investigation Unit is part of the Criminal Justice Services department and is responsible for Road Traffic Collision administration and Investigation. The role is to support the RTC team, who are responsible for the Investigation and Case Management of all damage only, slight injury, serious injury road traffic collisions, Allegations of Driving Standards and Police Accidents. In conjunction with, the responsibility of inputting postal requisitions and the disclosure of third-party material such as, police reports

Key Responsibilities:

• Provision of administrative support to the unit; enabling the efficient and effective operation of the section, including contact with the public and other third parties by telephone and e-mail.
• Administration and management of the collisions reported by way of the Self Reporting Form (SRF) / National Collision Reporting Form (NCRF) / CRASH App, and associated tasks, using the National Collision Recording and Sharing system (CRASH).
• Receipt, review and action of solicitors and insurance companies’ letters including the preparation of extracts/reports whilst, adhering to GDPR.
• Inputting of Postal Requisitions for the Single Justice Procedure or Police Led Prosecution Court.
• Liaison with internal and external partners such as insurance companies, solicitors, Magistrates Court, Education Providers and the general public.
  

Click here to view the full details of the role including the Essential, Desirable and any educational requirements for the role.

Prospective staff/officers must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Selection Process

The selection process for this role will consist of the following elements:

• Initial application
• Shortlisting
• In-person interview

Benefit Statement:

• By choosing to join West Midlands Police you will receive an enhanced benefits package including:
• Fair remuneration with progression opportunities and access to a very competitive pension scheme.
• Enhanced annual leave in addition to public holiday entitlements.
• Discounts across travel, parking, daily costs of living and leisure activities.
• A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
• Comprehensive benefits including pension, Blue Light Card, and employee assistance programme.

Important Information

Closing Date: 29/07/2026

Interview Dates: TBC

Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical: Appointment to this role will be dependent upon you successfully passing medical checks, which may include a drug and hearing test.

Hours/Location: The hours of work are 36.5hrs a week at times agreed by management Monday to Friday, location Lloyd House

Contact: For further information email careers@westmidlands.police.uk

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"

West Midlands Police is the second-largest police force in the country, serving the three major cities of Birmingham, Coventry, and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull, and Dudley.

Against this backdrop, the force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times, and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice, we are looking for the right people who can serve and protect our communities.