Job Description

The Service & Team:

Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of children and families living in Cornwall?
We are an organisation where our values are embedded into everything that we do:

• Compassion
• Honesty & Integrity
• Trusting & Being Trustworthy
• Fairness & Respect
• Openness & Collaboration

We have one part-time vacancy for a Business Support Assistant supporting our Education Psychology/Autism in Schools Teams. The core focus of this role is to provide high-quality business support, enabling professionals to prioritise direct work with children and families, and to ensure timely communication with service users and partner agencies.

Successful applicants will work as part of a team supporting children and families across the county through delivery of high-quality business support services. Duties will include:

• Monitoring administrative mailboxes
• Distribution of correspondence and reports
• Records management
• Meeting administration, including accurate note-taking of complex meetings within strict timescales
• Financial transactions
• Input of information into the Case Management System

Whilst the work base for this role has been specified, our evolving ways of working means you may be required to work from other locations. We work flexibly to support the people, services and organisations we work with, and this will be discussed during the recruitment process. There will be a requirement to assist with business support delivery during core business hours (Monday to Friday).

This position will be subject to an Enhanced Disclosure and Barring Service check.

Working Pattern:
This is a part-time role working:

Mondays
Tuesdays
Wednesday mornings

Flexible working arrangements may be discussed in line with service needs.

What you’ll need to succeed:

Applicants should have:

• 4 GCSEs (A–C) or equivalent, including English and Maths
• Excellent keyboard skills
• Experience of working in an office environment is desirable, although comprehensive training will be provided. Once established in the role, there are opportunities for career development.

You will also need:

A full, clean driving licence
Strong interpersonal and communication skills
The ability to liaise effectively with staff, service users and partner agencies
A professional approach, with discretion and diplomacy
Flexibility and the ability to work in a busy team environment
The ability to produce accurate, high-quality work to deadlines