The Service & Team:
Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of children and families living in Cornwall?
Would you like to work for an organisation who has the following values embedded into everything that we do?
· Compassion
· Honesty & Integrity
· Trusting & Being Trustworthy
· Fairness & Respect
· Openness & Collaboration
The Role:
We have two permanent, Part-time-time vacancies for a Business Support Assistant in East Cornwall, whose core focus will be to support the work of our frontline practitioners; enabling them to achieve the best outcomes and prioritise direct work with children and families and ensure timely communications with service users and partner agencies.
Successful applicants will work as part of a team, supporting children and families across the county through the delivery of high-quality business support services. Duties will involve a range of tasks including the monitoring of admin mailboxes, distribution of correspondence and reports, records management, meeting administration and detailed recording of complex meetings within strict timescales, financial transactions and input of information to the Case Management System.
Whilst the location/work base for these roles has been specified, our evolving ways of working means that the role may require you to work remotely (e.g. from home/other locations). We work flexibly to most effectively support the people, services and organisations that we support and will discuss this with you during the recruitment process. We currently attend the office on a rota basis and when business need requires this. There will be a requirement to assist with the delivery of business support within our core business hours.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a standard criminal record disclosure check.
Working Pattern:
The working patterns for the two vacancies currently being advertised.
What you’ll need to succeed:
Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths and have excellent keyboard skills. Experience of working in an office environment would be an advantage. Comprehensive training will be given and once established in the role, opportunities for career development will be available.
You will have good interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies. A
professional approach, applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while working to deadlines.
Please read the role profile for the full details of this role attached below in this advert
What you’ll get in return:
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
· a competitive salary.
· a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
· a generous annual leave entitlement with the potential to purchase additional leave.
· A national award-winning employee health and wellbeing programme
· Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Lauren Daniells on 07387 133 955.
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process
Please include the following in your supporting statement:
Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
A unique Council that has secured the UK's first devolution deal for a rural County! We deliver services to more than half a million local people and to over five million visitors a year.
*Cornwall - The Place: http://www.cornwall.gov.uk/jobs-and-careers/work-and-volunteer-for-us/cornwall-the-place/
With its beautiful beaches, stunning countryside and superb community spirit, Cornwall is a great place to live.
*Cornwall - Our Offer: http://www.cornwall.gov.uk/jobs-and-careers/work-and-volunteer-for-us/our-offer/
With a competitive employee reward package that attracts, retains and motivates our employees; open plan working environments in most offices, good business systems and a can do culture where talented people thrive, Cornwall Council is a great place to work.
*Cornwall - Our Job of the Week: http://www.cornwall.gov.uk/joboftheweek
*Cornwall - What we do and how we work: http://www.cornwall.gov.uk/jobs-and-careers/work-and-volunteer-for-us/what-we-do-and-how-we-work/
Services: Care for the elderly, children’s safeguarding, libraries, road maintenance, fire and rescue service, recycling, parks, street cleaning, countryside management, social housing, town planning, tourism support and trading standards.
We deliver these services through our employees who work directly for the Council and through our many other Council owned companies and organisations; CORMAC, Cornwall Housing, Tempus Leisure, Newquay Airport and Cornwall Development Company.
We also have close links with Cornwall’s health organisations, colleges and universities and work closely with the police, town and parish councils and the voluntary sector.
*Cornwall - Council and Democracy: http://www.cornwall.gov.uk/council-and-democracy/
We have 123 elected councillors and as Cornwall is such a large rural area, our councillors and the towns and parishes they represent are grouped into 19 community networks, which are the focus of our local community work.
