Campaigns Management is a team at Ford of Europe that makes sure that European dealers get paid for participating in various campaigns. They use a special software to manage the payments based on the information they receive from other internal systems.
Support the Operations team in investigating system issues.
Support the Operations team with reporting inquiries.
Perform user access administration and conduct regular access reviews.
Pre-screen system issues and report them to the Application Management team.
Prioritize open issues and follow up with Application Management on aging items.
Support the Application Development and Testing teams with issues that require code fixes.
Regularly review and update process documentation.
Support the Operations team with market communications.
Bachelor's degree (preferably in a relevant field).
High-level English proficiency (both written and spoken).
Knowledge of SQL and programming is a plus.
Customer-centric mindset.
Accuracy and strong attention to detail.
Strong analytical skills.
Please note that we currently run background checks as part of our recruitment process pending a successful interview.
We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
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