Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners.

This role leads the delivery of accurate, timely reporting and ensures the day-to-day reliability of scorecards, dashboards, and business review materials for the Management Team. It requires significant experience, sound independent judgment, and a high degree of autonomy, along with strong cross-functional coordination to manage complex reporting processes across multiple data sources, stakeholders, and deadlines. Serving as both the operational backbone and subject matter expert, this position drives report production, data integrity, and process discipline while providing clear visibility into performance against goals. The role also supports senior leaders by anticipating reporting needs, proactively resolving issues, and keeping high-visibility deliverables on track across teams.

Key Responsibilities:

• Lead end-to-end Monthly and Quarterly Business Review (MBR/QBR) processes, including timelines, data validation, stakeholder coordination, and delivery of executive-ready materials.

• Own LOB and Enterprise scorecards, ensuring accurate, consistent visibility into performance using standardized metrics.

• Develop executive presentations, dashboards, and reports that clearly communicate performance trends, risks, and business updates.

• Manage data aggregation across systems and teams to deliver timely, accurate, and audit-ready reporting.

• Drive reporting efficiency by leveraging data visualization and automation tools.

• Identify and implement improvements to reporting processes, KPIs, and data quality.

• Serve as a central point for reporting operations, ensuring alignment and on-time delivery.

• Lead automation and workflow optimization efforts to improve speed, accuracy, and scalability.

• Partner with cross-functional teams and leadership to deliver insights, solve complex problems, and execute strategic initiatives.

• Hands-on, action-oriented individual who drives change and stays directly involved rather than delegating.

• Oversees the process for building and/or executing business initiatives and/or processes, while partnering with stakeholders and partners.

• Readiness to work on a variety of tasks and face potential challenges directly.

Cross-Functional Leadership & Initiative Coordination

• Coordinate cross-functional projects and strategic initiatives, driving alignment across business units, tracking progress, and ensuring timely execution.

• Influence cross-functional teams to adopt best practices and operational discipline.

Required Qualifications:

• Significant experience owning executive reporting, scorecards, dashboards, and business review materials that support high-visibility leadership decisions.

• Strong experience gathering, validating, consolidating, and managing data across multiple systems and stakeholders in complex, fast-paced environments.

• Excellent operational execution skills, including timeline management, version control, issue resolution, and cross-functional coordination.

• Strong written and verbal communication skills, with the ability to deliver clear, concise, and executive-ready reporting materials.

• Proven track record of improving reporting processes to enhance efficiency, scalability, and data quality.

• Ability to operate independently, manage competing priorities, and apply sound judgment in high-pressure environments.

• Demonstrated expertise in reporting operations, including data quality standards, controls, and scalable process design.

Desired Qualifications:

• Bachelors degree

• MBA or other graduate degree strongly preferred

• Strong knowledge of banking and financial services industry, or experience with a financial services company

Skills:

• Attention to Detail

• Critical Thinking

• Customer and Client Focus

• Prioritization

• Risk Management

• Active Listening

• Collaboration

• Planning

• Business Case Review

• Change Management

• Conflict Management

• Project Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

​It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - MA - Waltham - 1025 Main St - 1025 Main St - Waltham (MA6536), US - NY - New York - 114 W 47th St - 114 W 47th St - Ust (NY8114)Pay and benefits informationPay range$117,500.00 - $185,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.