Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the
The Business Solutions Marketing Senior Manager will lead the strategy, development, and execution of integrated marketing programs to drive awareness, engagement, pipeline growth, customer acquisition, and revenue across the Company’s enterprise and commercial segments. Serving as a key partner to Sales, Product, Marketing Operations, Digital, Creative, Finance, and external agencies, this role translates business priorities into measurable go-to-market strategies, campaigns, and sales enablement initiatives. This role delivers strategic, hands-on B2B marketing leadership backed by strong business acumen and influence across cross-functional stakeholders, driving end-to-end campaign planning and performance, prioritizing initiatives, managing budgets and vendors, and leveraging data-driven insights to maximize marketing effectiveness, pipeline impact, and customer engagement.
Lead the development and execution of enterprise and commercial marketing strategies that support customer acquisition, retention, pipeline growth, market expansion, and revenue objectives
Own integrated campaign planning across enterprise, commercial, and strategic business segments, ensuring marketing priorities are aligned to business goals, sales objectives, customer needs, and competitive positioning.
Partner with senior Marketing, Sales, Product, Marketing Operations, Digital Marketing, Creative, Finance, external agencies and vendor partners to develop, launch, and optimize multi-channel marketing campaigns.
Lead go-to-market planning for enterprise and commercial products, solutions, promotions, strategic initiatives, and market expansion efforts, including campaign strategy, messaging, channel approach, stakeholder alignment, and launch readiness.
Oversee the development of customer-facing and sales-facing materials, including campaign assets, executive presentations, one-pagers, case studies, email content, landing page content, webinars, event materials, and sales enablement resources.
Provide strategic direction on campaign messaging to ensure alignment with customer pain points, value propositions, business priorities, competitive differentiation, brand standards, and the overall customer experience.
Establish, track, analyze, and report on campaign performance, lead generation, pipeline contribution, conversion metrics, ROI, and other key marketing KPIs for leadership review and decision-making.
Use data, analytics, customer insights, and performance results to evaluate campaign effectiveness, identify trends, recommend optimizations, and guide future investment decisions.
Lead project management for high-priority marketing initiatives, ensuring timelines, deliverables, stakeholders, approvals, dependencies, and risks are managed effectively.
Manage marketing budget tracking, invoice management, payment documentation, budget changes, reconciliations, and vendor spend accountability for assigned programs.
Partner with Finance and Accounting teams to ensure accurate forecasting, budget management, invoice processing, and fiscal accountability for agency, vendor, and campaign spend
Provide guidance, coaching, and informal leadership to team members, cross-functional partners, agencies, and vendors supporting business solutions marketing initiatives.
Stay current on emerging B2B marketing trends, account-based marketing practices, digital tools, sales enablement strategies, customer engagement approaches, and technologies relevant to enterprise and commercial marketing.
Serve as a senior, adaptable team leader who can assess business needs, recommend solutions, drive alignment, and support priorities across marketing programs, campaigns, and business initiatives.
Actively support, promote, and advance Astound’s Inclusion and Belonging work by helping create a work environment where employees feel valued, respected, heard, and empowered.
Other duties as assigned.
What You Bring to the Table:
7+ years of progressive experience in marketing, B2B marketing, demand generation, product marketing, sales enablement, public relations, or related marketing function preferred.
Experience leading enterprise, commercial, telecom, technology, subscription-based, or B2B marketing programs in support of sales, customer growth, and revenue objectives preferred.
Experience developing, leading, and optimizing integrated marketing campaigns across multiple channels, including digital, email, social media, content marketing, events, webinars, account-based marketing, and sales enablement.
Experience partnering with senior business leaders to support lead generation, pipeline development, customer engagement, go-to-market execution, and sales-facing enablement strategies.
Experience leading go-to-market planning for products, solutions, promotions, market expansion initiatives, or strategic business segments.
Experience establishing KPIs and reporting on campaign performance, lead generation, pipeline contribution, conversion metrics, ROI, attribution, and marketing-sourced business impact.
Experience using data, analytics, customer insights, market trends, and performance results to evaluate campaign effectiveness and recommend strategic improvements.
Experience managing complex marketing projects, timelines, deliverables, approvals, executive stakeholders, agencies, vendors, or cross-functional partners required
Experience managing marketing budgets, invoice processes, payment documentation, budget changes, reconciliations, vendor spend, or agency accountability preferred.
Prior experience providing team leadership, coaching and project oversight
Advanced understanding of B2B marketing strategy, customer acquisition, customer retention, demand generation, account-based marketing, lead nurturing, pipeline development, and customer engagement.
Ability to translate business priorities, sales goals, customer insights, competitive positioning, and market opportunities into clear marketing strategies, campaign plans, and executive-ready recommendations.
Strong strategic planning and project leadership skills with the ability to manage multiple priorities, timelines, stakeholders, approvals, dependencies, and deliverables in a fast-paced environment.
Strong written and verbal communication skills, including the ability to develop and review clear customer-facing, sales-facing, and leadership-facing materials such as campaign assets, presentations, one-pagers, case studies, email content, landing page content, and enablement resources.
Ability to influence and collaborate effectively across Marketing, Sales, Product, Marketing Operations, Digital Marketing, Creative, Finance, Accounting, external agencies, vendors, and senior business stakeholders.
Strong analytical mindset with the ability to interpret campaign performance, marketing KPIs, attribution, pipeline metrics, customer insights, and ROI data to identify trends, risks, and opportunities for improvement.
Strong business acumen and fiscal discipline, particularly related to campaign investment, budget tracking, invoice documentation, vendor management, reporting, and stakeholder follow-up.
Working knowledge of marketing automation platforms, CRM tools, digital campaign tools, sales enablement platforms, reporting dashboards, attribution tools, or similar marketing technology preferred.
Ability to work independently, exercise sound judgment, drive alignment, resolve ambiguity, and guide work across cross-functional teams.
Customer-focused and business-minded approach, with the ability to lead marketing programs that strengthen the customer experience and advance revenue objectives
Ability to stay current on emerging B2B marketing trends, digital tools, customer engagement strategies, sales enablement practices, and technologies relevant to enterprise and commercial marketing.
Ability to understand Astound’s Operating Principles and apply them as guidelines for how work is performed, including putting customers first, learning the business, working as one team, acting with accountability, and supporting an inclusive environment.
Education
High school diploma or equivalent required.
Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
Equivalent combination of education, coursework, certifications, and relevant professional experience may be considered.
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
*Benefits listed above are for regular full-time position
Base Compensation: The base salary range for this position is $100,000 - $130,000 (annually), plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only):
https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
Connecting you to a world of possibilities with our award-winning internet service and 24x7 local customer support. Visit astound.com to get started.
We’ve been in your neighborhood for decades connecting you with services you want and need to stay productive, informed and entertained. Your passions are what fuel us to evolve and keep innovating; to astound you everyday. #WeAreAstound
