Job Description

Headquartered in Singapore, this organisation is driving innovation in food technology to tackle some of the world’s most pressing challenges, including climate change, global hunger, antibiotic resistance, and animal exploitation. By shaping a roadmap for a sustainable and secure protein supply, the mission is to make alternative proteins accessible, affordable, and appealing.

Key Responsibilities

Operational Advisory

• Identify operational gaps, recommend improvements, and implement solutions that enhance collaboration and productivity.
• Provide guidance to regional teams in Japan and Korea on systems and process optimisation, ensuring alignment with APAC-wide standards.
• Act as a strategic partner on internal initiatives and events, offering insights to maintain operational cohesion and program effectiveness.
• Step into interim responsibilities within other areas of the Operations Team when required.
• Contribute flexibly to various tasks within a small, agile team.

System and Process Optimisation

• Lead administration, training, and optimisation of core productivity platforms (e.g., Asana, Salesforce, Slack), including SOP creation, onboarding materials, and ongoing user support.
• Partner with departmental leads to design, build, and enhance operational systems and workflows that enable effective cross-functional collaboration, including OKR tracking, budget planning, and HR processes (performance enablement, leave management, etc.).

AI Technology and Data Solutions

• Research and recommend tools, AI-powered solutions, and automation opportunities to streamline workflows and increase efficiency.
• Collaborate with leadership to embed best practices in data management, cybersecurity, and responsible AI use into policies, and deliver related team training.

Qualifications & Skills

• Bachelor’s degree in Business, Operations, Computer Science, Data Analytics, or related field.
• Minimum 5 years of experience in operations, system improvement, and/or process optimization.
• Certifications in Project Management (PMP, PRINCE2, Agile/Scrum) are a strong plus.
• Proven expertise with Asana, Salesforce, Slack, Google Workspace, and automation tools like Zapier or Make.com.
• Basic coding/scripting skills, especially in HTML and Google Apps Script or similar languages.
• Demonstrated ability to develop SOPs, training materials, and onboarding resources that simplify complex operational challenges.
• Experience advising senior leaders and managing cross-regional alignment efforts.
• Comfortable working independently and as part of a remote or hybrid agile team.
• Strong commitment to values around sustainability, social impact, and inclusive workplace culture.

Personal Attributes

• Motivated to work in a mission-driven environment focused on innovation, sustainability, and positive global impact.
• Values collaboration, knowledge-sharing, evidence-based decision-making, and inclusivity.
• Comfortable working flexibly in both remote and onsite settings, and thriving under pressure.