To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.
O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.
With nearly 19,000 employees and an unparalleled footprint spanning almost 64 plants in 18 countries, O-I is a truly global maker of glass packaging.
In this role, you will play a key part in driving customer experience transformation by identifying opportunities to improve commercial processes and delivering technology-enabled solutions that enhance efficiency and effectiveness across the business. Working closely with Commercial, IT, GBS, and external partners, you will help shape and implement innovative solutions leveraging automation, AI, advanced analytics, and CRM technologies. This is an exciting opportunity to contribute to high-impact transformation initiatives within a global organization while gaining exposure to cutting-edge technologies and best practices.
This position offers the opportunity to work in a lean and agile environment, where you will have visibility across the end-to-end solution lifecycle, from requirements gathering and process analysis through to implementation, adoption, and continuous improvement.
About You
You are an analytical and collaborative professional who enjoys solving complex business challenges through technology and process improvements. You have strong stakeholder management skills and can effectively translate business requirements into practical solutions.
You are naturally curious, passionate about learning, and excited by the potential of automation, AI, and data-driven decision-making. You thrive in a fast-paced environment and enjoy working with diverse teams to deliver meaningful business outcomes.
This position reports to: Customer Excellence Solutions & Sales Operations Director
Travel: <5%
All your information will be kept confidential according to EEO guidelines.
Innovation is in our DNA. We’re transforming the glassmaking industry.
At O-I Glass, Inc. (NYSE: OI), we love glass and we’re proud to be one of the leading producers of glass bottles and jars around the globe. Glass is not only beautiful, it’s also pure, healthy and completely recyclable, making it the most sustainable rigid packaging material. Headquartered in Perrysburg, Ohio (USA), our diverse team is made of approximately 24,000 people across 69 plants in 19 countries. O-I is the preferred partner for many of the world’s leading food and beverage brands. We collaborate with customers to create iconic, innovative packaging that builds brands around the world.
