To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.
O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.
With nearly 19,000 employees and an unparalleled footprint spanning almost 64 plants in 18 countries, O-I is a truly global maker of glass packaging.
We are seeking a highly motivated and dynamic individual to join our Global CX Commercial Excellence Team. In this role, you will play a key part in driving the customer experience transformation by enhancing efficiency and effectiveness in commercial processes. You will leverage cutting-edge technologies, automation, AI, data analytics to support the evolution of our commercial business processes.
This position offers the opportunity to work in a lean and agile setup, with a strong focus on delivering impactful solutions. You will implement Sales orders automation, intelligent selling models, advanced CRM tools, and other commercial technologies, providing support, guidance, and training to users across the organization.
About You:
You are a collaborative team player with strong analytical skills, capable of working seamlessly across different regions and functions within the organization. You have a passion for learning and a keen interest in exploring innovative solutions through technology. Whether it’s analysing data, implementing automation tools, or deploying AI-driven strategies, you thrive in a fast-paced, dynamic environment and enjoy making a tangible impact.
Key Responsibilities
This position reports to: Customer Excellence Solutions & Sales Operations Director
Travel: <5%
We offer
All your information will be kept confidential according to EEO guidelines.
Innovation is in our DNA. We’re transforming the glassmaking industry.
At O-I Glass, Inc. (NYSE: OI), we love glass and we’re proud to be one of the leading producers of glass bottles and jars around the globe. Glass is not only beautiful, it’s also pure, healthy and completely recyclable, making it the most sustainable rigid packaging material. Headquartered in Perrysburg, Ohio (USA), our diverse team is made of approximately 24,000 people across 69 plants in 19 countries. O-I is the preferred partner for many of the world’s leading food and beverage brands. We collaborate with customers to create iconic, innovative packaging that builds brands around the world.
