Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Business Services Executive (Maternity Cover)

Job Location: UK wide
Job Type: Maternity Cover FTC
Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Business Services Executive to join our Liability Claims Services team on a 6-month fixed-term contract to provide maternity cover, supporting the delivery of efficient and high-quality claims operations.

Working closely with Adjusters and operational colleagues, you will provide vital administrative and operational support across claims, billing, reporting, workflow management and case administration activities. You will help ensure claims are progressed efficiently, data is maintained accurately and key operational and financial objectives are achieved.

This is a varied role where accuracy, organisation and the ability to prioritise competing demands are key.

The skills you will have when you apply:

• Experience in an administrative, operational support, insurance or claims environment, with the ability to manage multiple priorities and competing deadlines.

• Strong organisational and workflow management skills, including monitoring tasks, diaries, aged WIP, incoming communications and case progression to support operational objectives.

• Excellent attention to detail, with experience maintaining accurate records, data entry and ensuring claim information within Darwin and related systems is correct and up to date.

• Confidence working with financial processes, including billing, payments, revenue tracking, reporting, reconciliations and resolving queries.

• Strong communication and stakeholder management skills, with the ability to build effective relationships and respond professionally to colleagues, clients, policyholders, brokers and claimants.

• Good working knowledge of Microsoft Office applications, particularly Excel, with experience producing management information, operational reports and data reconciliations to support operational teams and workload management.

What we'll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications

• A Self-Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)

• Life assurance

• Employee assistance programme for employee wellbeing

• Wellbeing and digital GP apps

• Group Income Protection

Other benefits

• Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan

• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a future full of opportunity. Our Sedgwick University offering empowers you to excel through one of the most comprehensive training programmes in the industry, with access to more than 15,000 on-demand courses, role-specific learning and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual or in person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.