Job Description

• Join a world-class zoo and contribute to wildlife conservation
• Full-time, on-site role (40 hours per week)
• Full NZ Drivers Licence Requirement

He angitūtanga: The opportunity

Auckland Zoo is a community-serving cultural organisation with a mission to ‘bring people together to build a future for wildlife’. Through science, learning & training, and strengthening our relationship with Te Ao Māori, we strive for excellence in animal care & welfare, conserve wildlife in the wild and nurture a lifelong connection with nature to enhance the well-being of our communities.

We’re on the lookout for a proactive and adaptable Business Services Coordinator to join our close-knit team at Auckland Zoo, part of the Tātaki Auckland Unlimited whānau. This is a varied, hands-on role where you’ll provide essential operational and administrative support across the Zoo. From supporting our leadership and people teams, to coordinating projects and improving systems and workflows — no two days will be the same. This role also rotates with two other Business Services Coordinators to cover front-of-house reception duties, ensuring seamless support and service for both internal teams and external visitors.

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He kōrero mōu: About you

With a positive, can do attitude, you bring a proactive approach to every challenge and a genuine passion for finding efficient solutions. Your approachable yet professional style makes you a natural relationship builder and a trusted support to senior leaders across the organisation. Even in our busiest moments, you remain calm and composed, managing multiple priorities with ease while maintaining deep respect and care for our visitors.

You’re an experienced and highly organised administrator who thrives in a busy, people-focused environment. With a calm and professional approach, you’re confident juggling multiple priorities, supporting senior leaders, and delivering high-quality service across a range of operational areas. You bring a proactive mindset, always looking for ways to improve systems and solve problems efficiently. Respectful of Te Ao Māori and tikanga, you understand the importance of cultural awareness in your work and communication.

To be successful in this role, you will have:

• A relevant tertiary qualification and proven experience in a high-level administrative role.
• Excellent interpersonal and communication skills with a commitment to great customer service.
• Confidence working under pressure, managing competing priorities, and supporting senior leaders or complex teams.
• Strong teamwork and communication skills, with the ability to work collaboratively in a shared role, ensuring seamless coordination and information flow across the team
• A full, clean New Zealand driver’s licence.

Ngā āhuatanga kei a mātou: What we offer

This is a unique career opportunity working within the lush, green environment of Auckland Zoo and the varied landscapes of Aotearoa New Zealand. You will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.5 million Aucklanders. This is an amazing opportunity to work with a great team with a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. Together, we can create a Tāmaki Makaurau we can all be proud of.

As part of our organisation, please view a range of our: benefits

Applications close: Sunday 12 April 2026

This role is deemed safety sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing.

Tataki Auckland Unlimited is a Council Controlled Organisation and part of Auckland Council and an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process