Job Description

Job Location: Farmington, Main - Farmington, MO 63640
Position Type: Full Time
Job Shift: Day
Job Category: BankingBusiness Services Analyst

Position Summary
The Business Services Analyst supports the Bank’s Business Services strategy by managing product data reporting and analysis across business banking services. This role owns key data platforms supports profitability analysis and partners across teams to deliver insights that improve performance customer experience and strategic payments initiatives. The role also contributes to innovation by researching new technologies including AI driven solutions that enhance efficiency and decision making.
Key Responsibilities Aligned With Core Values
Business Services Reporting and Analysis: Professionalism Accountability Initiative
Maintain accurate reporting for Business Services products including account analysis merchant services ACH wires online banking and fraud tools.
Analyze product and customer profitability to support strategic planning and business decisions.
Prepare clear reports presentations and insights on performance trends and opportunities.
Value alignment
Professionalism through reliable accurate reporting
Accountability in measuring performance and profitability
Initiative in identifying trends and actionable insights
Data Management Enhanced Account Analysis and Profitability: Accountability Professionalism
Serve as solution owner for the Enhanced Account Analysis platform ensuring accurate setup and ongoing use.
Partner with internal teams to maintain high data quality and consistency.
Support data processes that improve visibility into pricing usage and profitability.
Use data to assess customer behavior adoption and product improvement opportunities.
Value alignment
Accountability for data integrity and system accuracy
Professionalism in managing core platforms and documentation
Product Support and Administration: Service Adaptability Professionalism
Support administration of Business Services systems workflows and processes.
Assist with development implementation and optimization of business services offerings across markets.
Value alignment
Service by supporting teams and improving day to day operations
Adaptability when responding to evolving products and market needs
Professionalism in cross functional coordination
Innovation Efficiency and AI Research: Initiative Adaptability Courage
Research and evaluate emerging technologies including AI automation and workflow tools.
Recommend solutions that improve reporting efficiency decision support and operational effectiveness.
Stay informed on trends in business banking technology and analytics.
Value alignment
Initiative in pursuing innovation and continuous improvement
Adaptability to new tools and evolving technology
Courage to challenge existing processes and recommend change
Market Support and Prospecting Assistance: Service Initiative
Generate and distribute market specific prospecting data.
Provide analysis that identifies customers and prospects with growth opportunities.
Value alignment
Service by supporting bankers and business development efforts
Initiative in proactively surfacing growth opportunities
Collaboration and Stakeholder Support: Professionalism Service Resilience
Partner with bankers operations support teams and leadership to advance Business Services initiatives.
Communicate findings clearly and professionally.
Support strategic payments initiatives through research data analysis and coordination.
Maintain confidentiality and strong service standards at all times.
Value alignment
Professionalism in communication and discretion
Service through strong partnership and responsiveness
Resilience when managing multiple priorities and deadlines
Required Knowledge and Experience
Bachelor degree preferred in Business Finance Data Analytics Information Systems or related field
Experience or strong interest in business banking products data analysis or financial technology
Strong analytical research and data management skills
Proficiency with Microsoft Office especially Excel
Strong communication organization and time management skills
Ability to work collaboratively while independently owning responsibilities
High level of professionalism and discretion

QualificationsAdditional Information
Being a First Stater…
Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you’re passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference – Apply Now!
First State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.