Job Description

We are seeking a  proactive and analytical Business Sales Operations Executive to support and enhance our  Transportation (B2B) operations. The ideal candidate will oversee client coordination, order processing, and operational execution while ensuring service excellence and driving business growth through upselling and data-driven decision-making.

What you will deliver

• Coordinate with  B2B clients to receive and manage transport orders, ensuring seamless execution.
• Assign, track, and monitor orders using the  Transportation Management System (TMS)
• Liaise with  internal teams to ensure timely service delivery.
• Maintain strong and effective communication with  clients and internal stakeholders to resolve issues promptly.
• Identify opportunities for  upselling, cross-selling, and offering value-added logistics solutions.
• Analyze  operational and sales data to enhance efficiency, service performance, and profitability.
• Track and report on  key performance metrics, including order turnaround time, client satisfaction, and revenue growth.
• Support  teams with documentation, MIS preparation, and process improvement initiatives.
• Demonstrate initiative and leadership in  problem-solving, service recovery, and achieving business targets.

Who You Are

• Minimum 1 year of experience in  Sales Operations, Business Coordination, Transportation, or Logistics (B2B)
• Strong  client coordination, communication, and stakeholder management skills.
• Proficiency in  Hindi and English .
• Good analytical skills with experience in  data interpretation and MIS reporting
• Demonstrated ability to  drive efficiency and identify business opportunities
• Educational Qualification: Any degree (Business or Management background preferred).
• Proficient in  MS Excel, CRM systems, and digital tools for reporting and tracking.

Key Competencies:

• Strong ownership and accountability
• Analytical and data-driven mindset
• Problem-solving and decision-making ability
• Client-focused with strong relationship management skills
• Organizational discipline and teamwork