Bank of Singapore opens doors to new opportunities.
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
This position within the Business Risk Management department is responsible to perform the Monitoring & Assurance (M&A) reviews in accordance with the M&A framework with a set of globally aligned methodologies, as well as location specific reviews. The incumbent will monitor any non-adherence to the existing requirements as set out in the bank’s policies and highlight any potential misconduct and emerging risk to the relevant forum and parties.
The candidate is expected to provide coaching and training to staff being monitored to enable them to meet Policy & Procedure requirements.
Main Duties
Conduct communication surveillance to review, escalate and track potential misconduct/suspicious behaviour and data loss incidents.
Conduct reviews based on a risk-based program to assess that client facing staff meets the regulatory requirements and internal policy requirements, primarily on fair dealing practices, client suitability, sales and dealing practices, staff conduct matters, pricing, periodic reviews, and gift and entertainment controls.
Analyse and identify any potential gaps in existing operational procedures
Maintain internal documentation as evidence for surveillance work done.
Explain M&A findings to staff and/or team being monitored.
Manage stakeholders’ expectations and ensure timely escalation.
Participate in internal investigation especially relating to matters concerning staff misconduct issues.
Consolidate and prepare surveillance findings and management reports to Senior Management.
Collaborate with Front Office and functions within Risk department.
Assist in process enhancements via robotic and data transformation solutions.
Requirements
High level of integrity, independent, adaptable and committed with high level of initiative
Needs to be inquisitive and have strong analytical skills and attention to details
Strong interpersonal and professional communication skills
Excellent team and organizational skills working with cross functional stakeholders
Consummate team player with a positive, pragmatic, flexible and creative approach.
Proficiency in robotic and data transformation solutions such as blue prism and power query/power BI
Proficiency in Access VBA, Python or other programming skills is a plus
University degree or equivalent
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
