Job Description

Are you passionate about risk management and keen to play a key role in one of the most dynamic areas of banking?

We're looking for a Business Risk Lead to provide operational risk oversight, guidance and delivery support across the Payments Tribe. This is a highly visible role where you'll partner with stakeholders across the business, technology and risk functions to strengthen controls, enhance risk management practices and ensure regulatory obligations are met.

You'll bring a pragmatic, solutions-focused approach to risk, helping teams navigate change while embedding effective risk management into everyday operations and strategic initiatives.

What You'll Do

• Provide risk oversight, guidance and support across the Payments Tribe, partnering with stakeholders to strengthen risk management practices and control effectiveness.

• Support the identification, assessment and remediation of risk events, issues and control gaps, working closely with Operational Risk, Technology and Payments Control teams.

• Prepare and maintain risk governance reporting, committee packs and documentation, ensuring risks, controls, actions and decisions are accurately captured and tracked.

• Contribute risk expertise to change initiatives and operational risk activities, including RCSA, BIA, process mapping, DPIA, PARP and EUC governance.

• Coordinate regulatory, scheme and industry reporting obligations, ensuring commitments, actions and deadlines are delivered accurately and on time.

What We're Looking For

• 3–5 years' experience in operational risk, business controls or a related risk management role, with exposure to issue and event management, risk in change and control effectiveness.

• Experience within Payments, Banking or another regulated financial services environment.

• Strong communication and stakeholder management skills, with the ability to influence, challenge and build credibility across all levels of the organisation.

• A genuine interest in risk management, coupled with strong analytical skills and attention to detail.

• A pragmatic, solutions-focused mindset with the ability to identify opportunities for improvement and deliver outcomes in a fast-paced environment.

What’s in it for you

• Discounted ING Health Insurance

• An additional Rest Day to support your wellbeing

• An IMPACT day to volunteer on an approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

Need more?
Contact Gail Cunningham on gail.cunningham@ing.com.au

Applications close 26th July 2026

Before you apply

Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager