Job Description

The Business and Reporting Analyst will be tasked with overseeing key strategic initiatives to enhance the operational excellence of the department. Reporting to the Actuarial Function Head, the candidate is expected to own key processes/projects and look for continuous improvement opportunities and act as a technical, functional or agile resource in the planning and implementation of projects. Responsibilities require little or no supervision. The candidate is required to have strong knowledge of tools and methodologies surrounding Business Analysis.

Position Responsibilities:

• Collaborate with various parties and key decision makers to deliver strategic initiatives of the department.
• Monitor progress of department strategies and initiatives and identify and escalate key risks, issues and dependencies, as well as cost benefit trade-offs among a variety of options to align with overall project and program objectives
• Ownership and continuous improvement of key tools and processes such as seat optimization, headcount analysis, quarterly governance reporting
• Development and implementation of new tools and processes that would further enhance the operational excellence of the department
• Act as a point of contact for the department on any MBPS wide initiatives/councils

Required Qualifications:

• At least 2 years of Business Analsyt or consultant experience with Financial Services or Middle and Back Office Operations enabling integrated solutions to optimize processes, technology, data etc.
• Bachelor’s degree holder of any IT and Finance related courses.
• Strong in Excel and applying best in class tools/technologies to deliver practical, result driven solutions.
• Experienced in end-to-end project handling, with solid capability in analyzing data flows, dependencies, and data governance/management.
• Amenable to working on a night shift work schedule and hybrid work set up (3x a week onsite in Quezon City)

Preferred Qualifications:

• Experience with MS Visio, MS Project, and Power BI
• LOMA level 1 certification is a plus
• Excellent troubleshooting and problem-solving skills
• Knowledge in SQL, R, Python an advantage

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Hybrid