Job Description

Business Relationship Manager - Business Loans_Business Loans

Job Description (JD) – Branch Relationship Manager (BRM) – Business Loans (BL)

Designation:

Branch Relationship Manager (BRM) – Business Loans (BL)

Job Purpose:

To acquire, manage, and grow Business Loan customers through branch banking channels while ensuring achievement of sales targets, portfolio quality, and customer satisfaction. The role involves sourcing new customers, cross-selling banking products, and maintaining strong relationships with existing clients.

Key Responsibilities:

• Source and acquire Business Loan customers through branch walk-ins, references, and local market activities.
• Generate leads for Business Loans, Working Capital, LAP, and other business banking products.
• Build and maintain relationships with SME, self-employed, proprietorship, partnership, and corporate customers.
• Conduct customer meetings to understand financial requirements and recommend suitable loan solutions.
• Coordinate with credit, operations, and underwriting teams for smooth loan processing and disbursement.
• Ensure completion of KYC, documentation, and compliance requirements.
• Drive cross-sell opportunities including Current Accounts, Savings Accounts, Insurance, and Investment products.
• Monitor portfolio performance and maintain asset quality.
• Track competitors, market trends, and business opportunities in the assigned region.
• Achieve monthly and annual sales, disbursement, and revenue targets.

Eligibility Criteria:

Education:

• Graduate in any discipline.
• MBA/PGDM preferred.

Experience:

• 2-8 years of experience in Business Loans, SME Lending, LAP, Working Capital, or Retail Asset Sales.
• Experience in branch banking or business banking sales will be preferred.

Required Skills:

• Strong sales and relationship management skills.
• Good understanding of Business Loan products and credit assessment.
• Knowledge of local market and business segments.
• Excellent communication and negotiation skills.
• Customer-centric approach with strong networking abilities.
• Ability to work under target-driven environments.
• Proficiency in MS Office and banking systems.