We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives.
Residential real estate is the world’s largest asset class, and for most families, buying a home is the single biggest financial decision they will ever make. For too long, residential property management has fallen short of homeowners' and residents' expectations, and the industry is ready for change. Odevo was formed to make that change happen.
In just six years, Odevo has grown more than 70-fold, establishing us as the leading international player. We are more than 12,000 people across the US, the UK, the Nordics, Germany, Spain, Portugal, Mexico, and Italy building Odevo. Together, we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed, where ideas matter more than titles, and where kindness is a strength.
By combining the power of people and technology, we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards.
Our ambition is to continue our fast-growing journey through new customers, service expansion, and by partnering with great companies that share our mindset and ambition, both in existing and new markets.
As we continue to grow, we stay true to who we are, challenge unnecessary bureaucracy, and keep decision-making close to our customers.
If you share our mindset and ambition, we’d love you to join us and help accelerate our mission together.
As a Business Relationship Manager, you will act as the single point of contact between IT Operations, Product Support, Project Teams, and our Op Cos. You will champion the voice of the customer, ensuring that feedback, priorities, and business requirements are understood and actioned across IT.
This role is central to creating strong, strategic partnerships between IT and the business, maintaining forward looking road maps, supporting change initiatives, tracking IT spend, and advising Op Co leadership on technology capabilities and improvements. You will bring clarity, alignment, and structure to how each Op Co engages with IT, ensuring a seamless and collaborative experience.
Act as the primary liaison between IT Operations, Product Support, Project Teams, and Op Cos
Represent Op Co needs within IT, ensuring their feedback is clearly communicated and prioritised
Build strong, trusted relationships with stakeholders across all Op Cos
Facilitate regular engagement sessions and feedback loops
Translate business needs into actionable insights for IT and Product teams
Maintain tailored IT and product road maps for each Op Co, aligned to Odevo’s strategy
Monitor delivery progress and ensure alignment with priorities and timelines
Support change management and communication for IT initiatives
Identify and escalate risks affecting Op Co satisfaction or delivery
Provide consolidated visibility of group-wide IT and product road maps
Track and report IT spend related to Op Co initiatives, supporting budgeting and transparency
Act as an advisor to Op Co leadership on IT capabilities, service improvements, and strategic alignment
A natural relationship builder who thrives on connecting IT with business teams.
Highly organised, with the ability to manage multiple priorities across diverse stakeholders.
Excellent communicator, able to influence and engage at all levels of the organisation.
Strategically minded, with experience translating business needs into actionable IT initiatives.
Confident working in complex, multi-entity environments, navigating competing demands with ease.
Curious and proactive, always looking for ways to improve processes, services, and outcomes.
Comfortable with change and able to support teams through transformation initiatives.
Analytical and detail-oriented, with experience tracking IT spend, roadmaps, and delivery progress.
Experience in business partnering, stakeholder engagement, or service delivery within IT or technology-driven environments
Strong understanding of IT operations, product lifecycles, and project delivery
Excellent communication and interpersonal skills, with the ability to influence at all levels
Ability to manage competing priorities and align diverse teams
Experience working in multi-entity or federated business structures is highly desirable
Highly organised with strong attention to detail
Desirable Qualifications
ITIL, Agile, or PRINCE2 certifications
Experience with service management or roadmap planning tools
Sounds like you? Apply today!
#msl
We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simplify living for families and individuals by delivering highly attractive and efficient property management services to property owners and associations as well as to residents. Our core belief is that digital technology combined with great people will play a central role in delivering a step change how association boards and residents experience property management.
What we do matters to ordinary people. Residential real estate is the world’s largest asset class and buying a home is often the biggest investment a person or family will ever make. But the residential property management industry is lagging behind when it comes to customer experience and digitalization. That’s why we formed Odevo.
Leading property management companies in Europe and US have already joined forces to form Odevo. Over the last 5 years Odevo has grown to become a leading international player with over 10,100 employees and 2.2 million homes under management. Our ambition is to continue to grow rapidly organically and by attracting additional companies to join us in both existing and new markets.
We are a 10,000-employee company with a start-up mentality. We aspire to break new ground through innovation, and we actively cultivate a workplace where we can grow as individuals and have fun while achieving great things together.
As we expand into the rest of the world, we hope to be an inspiration to others in the industry.
