Job Description

Why work for the Town of Canmore? For starters, you can take great pride in our collaborative organization, its positive work culture and our amazing group of talented people who genuinely care about our community and accomplish outstanding work each and every day for its citizens. You will have the opportunity to work with a professional, fun, dedicated and passionate team promoting sustainable and resilient economic development in our community.
The Business Registry Coordinator is responsible for managing and administering the Town's business licensing, film permit operations, and Main Street Pedestrian Zone permits with accuracy and efficiency. This role serves as a key administrative and operational support function, handling the complete lifecycle of business license applications, renewals, and account management while ensuring compliance with all municipal requirements and departmental approvals. The Coordinator acts as a primary point of contact for both internal departments and external stakeholders, responding to inquiries and providing guidance on licensing and permitting processes. Additionally, the position supports the Town's economic development initiatives by compiling statistics and maintaining public-facing information. This role requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively to maintain operational continuity and enhance municipal service delivery.
Core Accountabilities:
Business License Administration
• Process business license applications and renewals with accuracy and timeliness, ensuring all required documentation and departmental approvals are obtained
• Maintain comprehensive licensing records and databases, updating account information and managing the complete lifecycle from application to closure
• Respond to inquiries from interest holders and internal departments regarding licensing requirements, procedures, and compliance status
• Prepare and distribute licensing correspondence, notices, and renewal reminders to applicants and stakeholders

Film Permit Operations
• Administer film permitting processes, coordinating applications with relevant municipal departments and ensuring compliance with Town requirements
• Serve as the primary administrative contact for film production companies and industry professionals seeking permits
• Track and document film permits, maintaining records for archival and reporting purposes

Compliance and Records Management
• Ensure all business, MPSA, and film permit applications meet municipal licensing and regulatory requirements before approval
• Maintain organized filing systems and document control procedures for licenses, permits, and related correspondence
• Coordinate with internal departments to verify compliance and obtain necessary approvals for business operations

Economic Development Support
• Compile licensing and business statistics to support economic development reporting and strategic planning initiatives
• Maintain current, accurate public-facing information on municipal websites and information materials related to licensing and permits

Administrative Operations
• Manage multiple priorities and deadlines while maintaining attention to detail and accuracy in all administrative tasks
• Support departmental operations through scheduling, correspondence management, and data entry activities
• Collaborate with colleagues to ensure operational continuity and enhanced service delivery to the community

Health and Safety
• Fulfill worker responsibilities under the Town of Canmore Health & Safety Directive
• Participate in the Town's health and safety program, following all safety legislation, policies, and procedures
• Perform work safely and protect the health and safety of yourself and others
• Refrain from causing or participating in harassment or violence
• Report incidents, injuries, and unsafe or harmful worksites, acts, or conditions

Key Competencies
• Fosters effective collaboration by building strong networks, promoting cooperation across teams and boundaries, and aligning partners and interest holders to achieve shared organizational priorities and outcomes
• Takes initiative to deliver timely, effective, and appropriate service that meets the needs of clients and interest holders. Anticipates needs, responds proactively, and follows through on commitments to ensure a high standard of service. Demonstrates a respectful, solution-oriented approach, building trust and positive relationships
• Demonstrates integrity through consistent, competent performance, ethical decision-making, and clear, values-based communication that reflects what is best about the organization
• Actively contributes to team success by reliably participating, sharing expertise, and offering thoughtful insights and perspectives. Adapts to team needs by stepping into roles and responsibilities as required, ensuring collective goals are met, and outcomes are achieved
• Applies self-awareness and emotional regulation to remain effective and composed in a variety of situations, recognizing and responding appropriately to the emotions of self and others, fostering positive relationships and a respectful, supportive environment
• Exemplifies a strong commitment to continuous learning and professional growth by actively seeking opportunities to build knowledge, skills, and competencies. Reflects on both successes and setbacks to inform future actions, demonstrating adaptability and resilience. Fosters an environment where both self and others are open and empowered to grow through experience, feedback, and reflection

Education & Qualifications:
Required
• Post-secondary education in a related field, such as business administration, or equivalent of work experience in administrative or customer service-focused roles within municipal, government, or regulated industry setting
• Demonstrated proficiency with database management systems and Microsoft Office applications
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines
• Excellent written and verbal communication skills for corresponding with interest holders and internal departments
• Competence in records management, filing systems, and document control procedures
• Ability to work independently and collaboratively, demonstrating reliability and strong attention to detail
• Knowledge of municipal licensing, permitting, or compliance processes, or demonstrated ability to learn quickly
Preferred/Asset
• Experience with business licensing, film permitting, or similar regulatory administration in a municipal or government context
• Familiarity with Alberta’s Municipal Government Act, and business licensing requirements
• Experience compiling statistical reports and creating public-facing information materials or website content
• Knowledge of, or experience in supporting economic development initiatives
• Proficiency with specialized government software systems, accounting or licensing management platforms
• Experience in a public-facing role demonstrating exceptional customer service and interest holder relations skills

Salary & Benefits
• Hourly Rate- $35.85 to $39.35 per hour. Compensation will be calculated based on the successful candidate’s related work experience/education and internal equity considerations.
• Personal development & learning opportunities
• Positive work culture
• Work-Life Balance

Work Schedule: This is a part – time permanent role. 21 hours a week. Scheduled hours may vary based on operational needs.
Closing Date for Applications: This posting will remain open until 9.59 pm MST August 7th, 2026.
How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word) and click on the "APPLY NOW" link below. To help us learn more about you, in your cover letter please clearly detail the following:
1. Why do you want to be a Business Registry Coordinator for the Town of Canmore?
2. What skills, experience, and (most importantly) attitude will you bring to enhance the team and enrich our community?
3. What is Your level of familiarity with Economic Development programs?

Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver`s abstract and records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.
The Town of Canmore is committed to fostering an inclusive and respectful workplace. We are proud to be an equal opportunity employer and make employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, age, disability, marital status, family status, ancestry, place of origin, or any other protected characteristic under applicable law.
We believe diversity strengthens our organization, and we encourage applications from all qualified individuals. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@canmore.ca