Job Description

Business Readiness Analyst

12-Month Fixed Term Contact (FTC)
Location: Edinburgh (We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time.)
Salary: A competitive salary from £39,680 depending on the experience you can bring
Closing date: Monday 6 April 2026

We’re Aegon. We’re a company of around 2,000 innovators and thinkers who put our energy into helping customers. You can see this in our culture, where we ask everyone to be brave, raise their game, deliver first time, help others, and act in everyone’s best interests.  

We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments.

We’re looking for a proactive and detail‑focused CS Business Readiness Analyst to help ensure the smooth and successful delivery of operational change across our third‑party suppliers. This role is key in safeguarding a consistent, high‑quality experience for Aegon customers - making sure that operational changes are well understood, properly planned, thoroughly tested, and confidently implemented.

You’ll work closely with project teams, programme managers, CS Oversight and external partners, using your analytical expertise and change experience to make sure every change lands safely and effectively.

Key responsibilities:

• Support the analytical stages of operational change initiatives, ensuring requirements and process impacts are clearly understood

• Lead or contribute to the production of requirements and change artefacts in line with operational change methodology

• Provide subject‑matter expertise on operational processes and design, ensuring solutions are fit for purpose

• Collaborate with project stakeholders to drive efficient, effective project delivery

• Work with Project and Programme Managers to scope, plan, test, and oversee successful change implementation

• Provide oversight of business readiness activities in partnership with the CS Oversight team and third‑party suppliers

• Contribute to test strategy development and review test evidence for operational processes

• Critically assess documentation, plans, solutions, and evidence supplied by outsourced providers

• Ensure change artefacts are complete, consistent, and ready for approval

• Confirm testing (including model office scenarios) is completed and signed off

• Review Business Readiness Criteria and ensure all conditions are met or suitable alternatives are agreed

• Assess operational stability and confirm teams are prepared for change adoption

• Review and validate contingency plans

• Evaluate all readiness factors prior to go‑live and escalate any risks to safe delivery

We’d  love to hear from you if you have: 

• Have strong stakeholder management skills, with the confidence to influence, challenge constructively, and ask the right questions

• Bring excellent analytical and problem‑solving abilities

• Enjoy working collaboratively with a range of teams and external providers

• Have a solid understanding of change methodology and operational impacts

• Show sound judgement when reviewing evidence and making readiness decisions

• Have experience with Traditional Products (helpful, but not essential)

What’s in it for you?

• We’re serious about your future and our enhanced pension scheme is now in place. We ask you to contribute 3% of your salary to your pension and we’ll put in 9%. If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us).
  

• A discretionary bonus, depending on personal and company performance
  

• 34 days leave per year (including bank holidays, pro-rated for part-time)
  

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our employees live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments. To find out more about what to expect at Aegon, visit our careers site

The legal bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references

Equal Opportunity Employer: 

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.