Vanguard

Business Program Manager, Senior Specialist

Vanguard  •  Malvern, AR (Hybrid)  •  10 days ago
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Job Description

We are hiring for two roles supporting the Personal Wealth (PW) leadership team. These roles operate at the same level and expectations but are aligned to different areas of focus based on experience and business need.

Each role owns core elements of planning, reporting, and governance, translating business performance and strategic priorities into clear, decision-ready insights.

The work combines strategic thinking, program leadership, stakeholder partnership, and analytical problem solving, with a focus on driving executive decisions and business outcomes across a complex portfolio.

Individuals will be aligned to one of two focus areas:

Executive Reporting & Insights

  • Leads major management reporting workstreams, including development and delivery of executive-ready reporting (dashboards, QBRs, scorecards, OKRs, planning materials)

  • Translates complex data into clear narratives that inform decisions and actions

  • Proactively surfaces trends, risks, and opportunities

  • Drives improvements to reporting quality, consistency, and usefulness across teams

Business Health & Portfolio Oversight

  • Maintains a forward-looking view of business and initiative health across a portfolio

  • Connects performance, risks, dependencies, and tradeoffs into a clear leadership narrative

  • Ensures leadership discussions are anchored in a single, credible view of reality

  • Anticipates where attention or decisions will be needed and guides discussion

The ideal candidate performs well in a fast-moving, changing environment and brings a strong bias toward action and results. They are comfortable working with evolving clarity and help leaders move forward with confidence despite incomplete information.

Key differentiators:

  • Operates with a high degree of independence; requires minimal direction to define path forward

  • Demonstrates strong judgment in ambiguous, high-stakes situations

  • Able to step back and connect dots across initiatives, functions, and priorities

  • Builds credibility quickly with senior stakeholders

Core capabilities:

  • Strong sense of urgency; prioritizes effectively and delivers high-quality work under pressure

  • Comfortable navigating ambiguity; brings structure without overengineering

  • Adaptable and resilient; adjusts as priorities evolve

  • Executive communication: builds clear, concise, decision-ready narratives

Qualifications:

  • Minimum of six to eight years related business experience. Financial Services and function-specific experience required. Experience in data insights and project management preferred.

  • Demonstrated experience supporting or leading planning, program, or initiative‑based work within a complex organization.

  • Proven ability to manage stakeholders across functions, build alignment, and support informed decision‑making.

  • Strong written and verbal communication skills, with experience creating executive‑level materials.

  • Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

Special Factor(s):

Access Persons

You should be aware this will designate you as an Access Person and carries with it certain responsibilities and restrictions.

Sponsorship

Vanguard is not offering visa sponsorship for this position.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard

About Vanguard

Join us as we celebrate 50 years of empowering our 50 million investor-owners.* Since our founding in 1975, we’ve been on a mission to help investors achieve their goals.

With no outside shareholders to answer to, we make decisions—including keeping investing costs as low as possible—with our clients’ needs in mind. Whether you’re investing for your first house, college for your kids, or a comfortable retirement, you can be confident we’re on your side.

We are a community that thinks—and feels—differently about investing. Together, we’re changing the way the world invests. Let’s celebrate 50 years together.

Community guidelines: vgi.vg/sgl1

*As of January 2025

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Valley Forge, PA
Year Founded
1975
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