Job Description

ECS is seeking an experienced Business Process Reengineering Specialist to work remotely providing process modernization support for work performed under this contract for NIH NIAID Enabling and Advancing Technologies (NEAT) All other tasks are intended to facilitate the implementation and operation of Enterprise Clinical Information Systems. This engagement provides a spectrum of management, technologies development, applications/software engineering, bioinformatics support, and professional development.

Please Note: This position is contingent upon [contract win].

The NIAID NEAT Business Process Reengineering Specialist manages the use of process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. They are responsible for transitioning existing organizations or project teams in accomplishing organizational goals or project activities and objectives through improved use of internet and other automated processes.

Key Responsibilities:

• Manages the application of process improvement and reengineering methodologies.
• Leads the transitioning of organizations or project teams in achieving goals through improved automated processes.
• Supports activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements.
• Provides group facilitation, interviewing, training, and additional forms of knowledge transfer.
• Coordinates between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of best practice including e-business practices.
• May provide daily supervision and direction to other contractor business reengineering specialists and web architects.
• Comply with CIB's tailored version of the HHS EPLC to manage the system development life cycle.
• Comply with the CIB Quality Management System (QMS) that is based on Good Automated Manufacturing Practice 5 (GAMP 5).
• Collaborate with NIAID staff to capture business needs and define solution concepts.
• Collaborate with NIAID staff to formally define projects, including identification of high-level requirements, level-of-effort for the proposed solution, estimated timeline, project stakeholders, and risks.
• Work with NIAID staff to formally define and analyze requirements, potentially re-engineering existing processes.

Qualifications

• Minimum 6 years of experience supporting reengineering projects for Health IT software development initiatives.
• Bachelor’s degree in computer science, Information Security or related field.
• Active Public Trust or higher security clearance.
• Strong management skills in overseeing process improvement and reengineering projects.
• Proven experience in transitioning organizations toward modernized business processes.
• In-depth knowledge of activity and data modeling.
• Excellent coordination and communication skills to integrate enterprise-wide reengineering efforts.
• Ability to identify and implement best practices.
• Prior supervisory experience in directing business reengineering specialists and web architects.
• Familiarity with clinical research and related regulatory requirements and frameworks including, but not limited to, Good Practices (GxP) guidelines and 21 CFR Part 11 requirements.
• Experience configuring and implementing COTS and custom clinical software applications.
• Experience facilitating requirements gathering meetings and other stakeholder project meetings.
• Experience developing project documentation including, but not limited to, timelines, requirements, test cases, and training materials.
• Competency in verbal communication, technical written communication, and analytical skills
• Reside within the Washington DC Metro area.
• Travel within the Washington DC Metro Area, and CONUS as needed.