We are on a journey to transform our digital capabilities, bringing core business processes, people, data, and technology together—enabling IKEA to become an even better home furnishing retailer in the future. This journey requires passionate people who embrace change, dare to question, and want to make a difference. If that sounds like you, come and join us. Together, we can achieve great things.
As a Business Process Partner, you play a key role in strengthening IKEA’s ability to work in an effective, efficient, and end-to-end aligned way across the value chain. You shape, improve, and maintain business processes within your scope, always with the IKEA totality and long-term development in mind.
Working closely with Business Process Owners (BPOs), process leaders, digital product teams, and operational stakeholders, you translate business needs into scalable, future-ready process solutions. You will help prevent sub-optimization, identify opportunities for improvement, and strengthen operational excellence—both today and in the future.
By taking a holistic view of how we work, we aim to improve how we deliver results in the business environment while ensuring that processes follow BPM standards.
In this role, you will work with Business Process Management frameworks and processes, setting the foundation for how we manage business processes across Inter IKEA. You will have a particular focus on one or more of the following areas: communication, change and learning, improvements and related methods, process modelling, or process performance. You will be part of Operations Management, Process & Capabilities.
Your key responsibilities include:
Who You Are
You are driven by a strong belief in continuous improvement and sustainable development. With a humble, curious, and hands-on mindset, you enjoy working closely with others to solve problems and improve ways of working—together.
You understand business realities and build trusting relationships that support delivery across the organization.
You are collaborative and structured, comfortable moving between the big picture and the details. You thrive in complex environments and can simplify, engage, and inspire others to adopt new ways of working. You lead primarily through influence and trust, always anchored in IKEA values and a totality mindset.
You bring strong analytical skills and take a thoughtful approach to change, balancing operational realities with long-term needs. Clear communication comes naturally to you, and you enjoy facilitating discussions that align diverse stakeholders around shared goals.
To be successful in this role, you bring:
We look forward to receiving your application. Please apply by submitting your CV. Closing date for the role will be 10th August 2027.
Please also note that we only handle applications in English and do not accept applications coming in by email. If you have any questions about the recruitment process, feel free to connect with recruiter Jas Garcha ( Jas.garcha@inter.ikea.com) if you have any questions about the role.
At IKEA, we are looking for people who believe everyone deserves a seat at the table. You’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Even if your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. We believe that people’s different perspectives, backgrounds, and personalities make us better at understanding our customers dreams and needs. At IKEA, we’re all on the same project. If you have a special need that requires accommodation in the recruitment process, just let us know.
ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE
We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.
How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.
IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.
ABOUT INTER IKEA GROUP
The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.
• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.
• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.
• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
