This role plays a critical role in bridging business needs, people processes, and technology solutions across the People & Culture function. This role is responsible for analysing, documenting, improving, and optimising HR processes while ensuring HR technology solutions effectively support business objectives and employee experiences.
Extra Reasons to Join Us
🏡 Flexibility & balance: Family Friendly accredited employer, hybrid working arrangement and additional leave benefits
🚀 Grow your career: Plenty of learning and development opportunities to help you keep growing.
🤝 Inclusive & supportive: A values-led workplace recognised for inclusion, mental health and pay equity
Your Role with Metcash
• Operating within a Business Capability Management (BCM) framework
• Partner with People & Culture leaders and business stakeholders to define and shape capability outcomes
• Lead end-to-end business analysis across workforce, talent, employee lifecycle and HRIS initiatives
• Translate business needs into clear, prioritised, and traceable requirements
• Facilitate workshops to define processes, requirements, and solution designs
• Develop and document current and future state processes, user stories, and business rules
• Ensure solutions align with business strategy, capability intent, and expected outcomes
• Support business readiness and adoption by translating solutions into clear business impacts
What You’ll Bring
• Proven experience (6+ years) in business analysis within complex, enterprise environments
• Strong experience delivering HR, HRIS, or cross-functional transformation initiatives
• Advanced stakeholder engagement, facilitation, and influencing skills
• Experience working within Business Capability Management frameworks
• Signavio or similar process modelling tools experience
• Ability to operate in ambiguity and shape clear problem definitions and solutions
• Experience working in Agile or hybrid delivery environments
Part of something bigger:
Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O, fuelling an unstoppable network of independents across Australia.
We welcome applications from all backgrounds and are committed to supporting you throughout the recruitment process
Please note: This role is being managed directly by our internal Talent Acquisition team- no agencies please.
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At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.
Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.
At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.
Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.
