Aramex

Business Process Analyst

Aramex  •  Amman, JO (Onsite)  •  1 day ago
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Job Description

Purpose of the Job

The Business Process Analyst supports global business transformation initiatives by analyzing, improving, and documenting business processes across multiple functions. The role works closely with Finance, Accounting, Tax, D&T, and external partners to deliver process improvements, regulatory compliance projects, and digital transformation initiatives that enhance operational efficiency and business performance.

  • Gather and document business requirements through stakeholder workshops, interviews, and meetings.
  • Analyze, document, and optimize business processes across global Finance and Accounting operations.
  • Prepare BRDs, process maps (BPMN), UAT scenarios, and other project documentation.
  • Support global transformation and regulatory initiatives, including e-Invoicing implementations across multiple countries.
  • Coordinate with cross-functional teams, external vendors, and regional stakeholders throughout project lifecycles.
  • Develop reports, dashboards, and business analyses to support data-driven decision making.
  • Monitor project progress, risks, and deliverables while ensuring alignment with business objectives and key stakeholders.

Job Requirements - Experience and Education

  • Bachelor's degree in Management Information Systems, Industrial Engineering, Information Technology, or a related field.
  • 1–3 years of experience in Business Analysis, Process Improvement, or Business Transformation, in addition to Project Management knowledge.
  • Experience working on regional or global projects within multinational organizations is preferred.
  • Experience in Finance, Shared Services, or regulatory transformation projects is an advantage.
  • Experience working on process improvement and business transformation initiatives within an SAP environment is an advantage.
  • Business Analysis and Requirements Management
  • Business Process Mapping and Analysis
  • Problem-solving
  • Stakeholder Management
  • Communication & Presentation
  • Project Management
  • Experience with ERP systems (SAP preferred)

Leadership Behaviors

Building Outstanding Teams
Collaborate & break silos
Execution & Accountability
External focus
Growth mindset
Inclusion
Innovation
Setting a clear direction
Simplification

Skills

Analytical Skills
Business Acumen
Communication Skills
Continuous Process Improvement
Critical Thinking
Data Analysis
Financial Acumen
Problem Solving
Project Management
Aramex

About Aramex

Founded in 1982, Aramex has emerged as a global leader in logistics and transportation, renowned for its innovative services tailored to businesses and consumers. As a listed company on the Dubai Financial Market (since 2005) and headquartered in the UAE, our strategic location facilitates extensive customer reach worldwide, bridging the gap between East and West.

With operations in 600+ cities across 70 countries, Aramex employs over 16,000 professionals. Our success is attributed to four distinct business products that provide scalable, diversified, and end-to- end services for customers. These products are:

• International Express, encompassing Aramex's Parcel Forwarding Business (Shop & Ship and MyUS).

• Domestic Express

• Freight Forwarding

• Logistics & Supply Chain Solutions

Sustainability is at the core of our vision and mission. To build a truly sustainable business, we leverage our core competencies to make a positive impact as responsible members of the communities we serve. Through partnerships with local and international organizations, we strive to expand our reach and benefit more individuals through targeted programs and initiatives, ensuring long-term positive change and community development.

For more information, please visit us: www.aramex.com

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
1982
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