Business Process Analyst
Company:
The Boeing Company
Boeing Commercial Airplanes (BCA) Manufacturing and Safety is seeking an Experienced or Senior Business Process Analyst to serve as the Epic Owner for manufacturing applications within the Automation & Operations domain in Everett, Auburn and Renton, Washington on Shift 1
The role sits at the intersection of business, manufacturing operations, and IT/product development: you will support large cross-functional initiatives (epics) that deliver capability improvements across ERP/MES/PLM and related systems. You will translate business strategy into prioritized delivery, coordinate across stakeholders, and ensure epics are decomposed into features and stories that deliver measurable operational value.
Key Responsibilities
Serve as Epic Owner: define vision, goals, scope, acceptance criteria, success metrics, and high-level roadmap for assigned epics
Lead cross-functional discovery with manufacturing stakeholders (operations, quality, engineering, supply chain) to capture needs and validate solutions
Decompose epics into features, capabilities, and user stories with clear acceptance criteria and traceability
Prioritize backlog items to maximize business value and align with product strategy and release plans
Drive planning and execution in Agile/SAFe environments — participate in PI planning, sprint planning, demos, and retrospectives
Liaise with product managers, solution architects, developers, QA, release managers, and business SMEs to ensure timely delivery
Maintain requirement artifacts, process maps, integration and data flow diagrams, and decision logs
Support testing activities: define test scenarios, validate UAT outcomes, and coordinate defect resolution
Lead change management: prepare training materials, support communications, and coordinate rollouts with operations and support teams
Track and report epic progress and outcomes using agreed KPIs; escalate risks and issues proactively
Apply continuous improvement and Lean thinking to refine processes and reduce waste
Basic Qualifications
(Level: 3) 5+ years of business analysis / product ownership experience in manufacturing or industrial environments
5+ years of solid understanding of manufacturing processes: discrete or process manufacturing, production planning, shop floor control, quality management
Preferred Qualifications
(Level: 4) 7+ years of business analysis / product ownership experience in manufacturing or industrial environments
Demonstrated experience with manufacturing systems (ERP, MES, PLM) and integrations between them
Strong hands-on experience with Agile tooling (Jira, ADO) and documentation (Confluence/Macroscope)
Proven ability to write high-quality acceptance criteria, user stories, process flows, and technical handoffs
Excellent stakeholder management and communication skills — able to influence at all levels
Strong analytical skills; comfortable working with data (SQL knowledge preferred) and metrics to demonstrate impact
Bachelor’s degree in Engineering, Business, Information Systems, or related field (or equivalent experience)
Conflict of Interest:
Successful candidate for this job must satisfy the company's Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
pay range:
(Level: 3) $95,200 - $105,280
(Level: 4) $119,850 - $132,540
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Boeing is a leading global aerospace company that designs, builds and supports commercial airplanes, defense products and space systems for customers in more than 150 countries. Guided by our commitment to safety and quality, we innovate to deliver solutions that bring real value to our customers and the industry.
As a top U.S. exporter, we work with a strong global supply base to drive economic opportunity and community impact worldwide. Our team leads with integrity and passion as it shapes the future of aerospace.
Explore careers with us: boeing.com/careers
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.