Business Partner (Employee Relations) Advisor – NSW Trustee and Guardian

• Ongoing and Temporary Full time roles available. 35 hours per week.

• Location: Parramatta. Flexible and hybrid working options available.

• Clerk Grade: Level 7/8. Base salary $113,574 p.a. to $125,720 p.a. plus 12% superannuation and annual leave loading.

About us

At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state’s most vulnerable people.

We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. We are a NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islander people, members of the LGBTQIA+ community and people from culturally diverse backgrounds.

About the team

The People and Culture Division plays a critical role in enabling organisational performance by supporting the full employee lifecycle and fostering a positive, inclusive and high performing workplace. The division partners closely with leaders and teams to build capability, strengthen culture and ensure people practices are contemporary, compliant, and aligned to organisational priorities.

About the role

The Business Partner (Employee Relations) Advisor provides practical, end‑to‑end support to leaders and managers across a broad range of employee relations matters at NSW Trustee and Guardian. Working within the People and Culture team, the role delivers a broad range of employee relations services to divisions, including non-complex workplace investigations, case management, and industrial and HR advice, to support the effective management of the employee lifecycle.

You will provide timely, evidence‑based advice on matters including performance, conduct, grievances and industrial relations, and support managers to apply policies, legislation and procedural fairness requirements. The role also contributes to workforce reporting, establishment management and continuous improvement initiatives to help ensure people practices are consistent, compliant and aligned to organisational priorities.

For more information about the position, view the

About you

You are an experienced HR professional with strong employee relations capability and the confidence to provide clear, practical advice to leaders and managers. You exercise sound judgement when managing sensitive matters, understand when to escalate risk, and apply a consistent, fair and compliant approach.

You are comfortable managing Employee Relations casework end‑to‑end, preparing clear documentation, and interpreting policies, legislation and industrial instruments. You build effective working relationships and can balance competing priorities while maintaining accuracy and timeliness.

You have:

• Experience managing employee relations matters such as performance, conduct and grievances

• Strong judgement and the ability to assess risk and determine when to escalate

• The ability to apply policies, legislation and industrial instruments in a practical way

• Experience preparing clear, accurate documentation (e.g. correspondence, briefs, file notes)

• Strong communication skills and the ability to work effectively with a range of stakeholders

Sound like you? We would love to hear from you!

Essential requirements

• Qualifications in Human Resources and/or demonstrated experience in employee relations, including performance, conduct and grievance management

• Sound understanding of relevant legislation, industrial instruments and HR policies

• A current Driver’s Licence and willingness to travel as required

What we offer

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)

• various leave options (recreation, parental, and flex leave of up to 24 days per year)

• career development including study leave and acting opportunities

• access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

How to apply

To apply for this role:

• complete the online application

• submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability

• answer the following targeted questions:

1. Tell us about a time you had to provide advice on a sensitive employee relations issue where there were competing priorities or differing views. How did you balance procedural fairness, compliance requirements and business needs?

2. Describe a time you managed an employee relations matter such as performance, conduct, grievance or a non-complex workplace investigation. How did you assess the issue, apply relevant policy or legislation, manage risk and support the manager to achieve an appropriate outcome.

Read: writing your job application for tips on the application process.

Visit the  Capability Application Tool to prepare for the recruitment process by accessing practice applications and interview questions based on the focus capabilities listed in the role description.

Closing date

Applications close 11:59pm, 04 June 2026.

For enquiries about the role, please contact Mel Horvath, Manager Employee Relations, People and Culture at melinda.horvath@tag.nsw.gov.au

For enquiries about the recruitment process, please contact Janina Fuentes, Talent Advisor on Janina.Fuentes@tag.nsw.gov.au

Please do not send your applications directly via email, LinkedIn, or SEEK. Only applications submitted via the online portal will be accepted. 

Please note:

• If you need an adjustment in the recruitment process, please contact People and Culture via email at peopleandculture@tag.nsw.gov.au

• Offers of employment will be subject to reference checks and relevant clearances.

• A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.

Thank you for your interest in this role. We look forward to receiving your application.