Job Description

We are seeking a highly organized, detail-oriented, and proactive Business Operations Specialist to support the growth and operational success of First Class Vending. This role is designed for a versatile professional who can support current territories and pursuits while helping scale processes and client support capabilities as the business expands into future markets.

This role serves as a critical internal partner across sales, operations, leadership, and clients. The Business Operations Specialist will lead and support a wide range of business functions, including proposal development, RFP responses, licensing and permit compliance, FOIA/public records support, client deliverables, and general business operations support. This individual will help ensure seamless execution of projects, maintain compliance and deadlines, and contribute to both retention and growth initiatives.

The ideal candidate thrives in a fast-paced environment, can manage multiple competing priorities with precision, and brings a strong sense of ownership and professionalism to every task. This role exercises independent judgment in managing deadlines, prioritizing deliverables, resolving operational issues, and interpreting licensing, compliance, and proposal requirements to support business needs. The Business Operations Specialist will make recommendations to leadership regarding process improvements and risk mitigation, while owning project timelines and ensuring business-critical deliverables are met.

Compensation Data

COMPENSATION: The Salaried rate for this position is $70,304.00 to $70,304.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Why First Class Vending

First Class Vending, now part of Aramark Refreshments, has been Southern California’s leader in vending and micro-market solutions for over 30 years. We deliver inspired break experiences through a full portfolio of snacks, coffee, tea, cold brew, and fresh food options, all tailored to meet the unique needs of our clients. Backed by Aramark’s national scale and expertise, our local team continues to create welcoming spaces where employees and guests can recharge, connect, and enjoy a true sense of community.

Job Responsibilities

• Support local and regional growth initiatives through preparation and coordination of RFPs, proposals, client presentations, and related bid documentation.
• Manage business licensing, permitting, and compliance documentation required to support new business opportunities and ongoing client relationships.
• Manage FOIA/public records requests and support responses for public sector and regulated clients.
• Support pricing updates, contract renewals, and client documentation as needed.
• Prepare reports, presentations, and materials for business reviews, client meetings, and growth initiatives.
• Partner with sales and operational leaders to support pipeline management and expansion opportunities.
• Manage critical deadlines and track deliverables across business initiatives, proposals, licensing renewals, and operational projects.
• Support client requirements, including employee badging, signatory rights, insurance certificates, and other compliance-related documentation.
• Maintain organized filing systems for contracts, permits, client documentation, and internal records.
• Handle sensitive and confidential business information with discretion and professionalism.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor’s degree preferred; equivalent combination of education and relevant experience will be considered.
• 2–5 years of experience in business operations, sales support, account coordination, administrative support, or related roles.
• Ability to synthesize information from multiple sources to develop a clear understanding of problems, processes, and solutions.
• Demonstrates strong learning agility, with the ability to execute tasks for the first time while building knowledge and repeatable practices to drive future success.
• Self‑starter who proactively identifies, researches, and gathers the information needed to complete tasks, leveraging team members, documentation, and varied internal and external resources.
• Shows curiosity and interest in understanding the broader business context to strengthen decision‑making and enhance the quality and impact of individual contributions.
• Strong experience managing multiple deadlines, projects, and stakeholders simultaneously.
• Excellent organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills with the ability to interact professionally across all levels.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); experience with Salesforce or similar CRM preferred.
• Ability to manage sensitive and confidential information appropriately.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter