Job Description

Business Operations Officer – Permanent – Northam Depot

The Business Operations Officer will be responsible for performing specialised office-based systems and administrative business operations support activities including but not restricted to cost management, document management, analysis, estimating coordination, reporting and process improvement to enable and support to the efficient utilisation of internal and external resources to meet the AWP, legislative requirements, and Western Powers customer charter targets.

This role will be based at our Northam Depot.

Your Role in Action

• Liaise with customers to receive work details and assess work requirements.
• Provide effective feedback to both internal and external customers to advise on work progress.
• Plan and co-ordinate the execution of less complex work orders, balancing available resources with customer priorities. This will include the support documentation in engagement of contractors to undertake small-scale works as directed.
• Provide administrative and co-ordination support e.g. to the Scheduler in planning work schedules etc.
• Manage own work to meet operational and legislative requirements.
• Work and Job packaging as requirements as needed.
• Produce and manage required documentation for invoicing and monitoring purposes.
• Manage the invoicing process (Ariba).

What Makes You a Great Fit

• Demonstrated specialised experience in an administrative/support position.
• Experience and proficiency in computerized office systems.
• Experience in cost management, analysis, estimating coordination, reporting and process improvement.
• Sound written and verbal communication skills.
• Able to deliver high quality, professional, customer focused business support services.
• Demonstrated ability to maintain a high level of accuracy and confidentiality.

By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including:

• Over 50% of our employment opportunities are driven by career progression.
• The opportunity to purchase up to four weeks of additional leave per year.
• Access to salary packaging, social club activities, and discounted health insurance and gym membership.
• An award-winning employee recognition and benefits programme.
• An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.  
• In addition to standard leave, enjoy an extra three leave days each year.

Applications close 4 August 2026.

We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. Find out more about our Reconciliation Action Plan and Disability Access and Inclusion Plan.

Learn more about Western Power here: About (westernpower.com.au)

Find out how we’re building A Network for Life: A network for life (westernpower.com.au)