The Operations Manager is responsible for overseeing operational, financial, and logistical projects, working collaboratively with leadership and caregivers across the Ministry. This role involves project management, data analysis, resolving operational issues, and cross functional collaboration with cross-functional teams. The Operations Manager responsibilities also include optimizing hospital or clinic resources, improving patient care, and enhancing operational efficiency to support operations achievement of strategic goals.
Education: Bachelor's degree in business, healthcare administration, or a related field or equivalent experience in lieu of a degree as outlined below.
Experience: One (1) year of previous experience in healthcare. In lieu of degree, Three (3) years previous experience in areas of healthcare operations.
Education: Master's degree in Business Administration or a related field.
Experience: Experience in operations management, preferably in a healthcare setting.
Certification: Certification in Project Management (PMP) or Lean Six Sigma
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.
