Each year, Dow Jones produces 200+ events globally across all of its brands. This multi-million dollar business connects our audiences with the newsmakers, ideas, industries, and communities they read about across our publications and products. Dow Jones has ambitious growth plans for the Events business, with a focus on scaling existing franchises, developing new products, attracting new and diverse audiences, strengthening communities, and building new revenue streams across WSJ, Consumer, B2B, Risk, Energy, Journal House, Custom, and premium brand experiences.
Dow Jones Events is dedicated to creating trusted, high-quality experiences that inform, connect, and engage our audiences in person and virtually. The team leads the event space through editorial authority, commercial innovation, immersive experiences, and globally relevant programming. We are regularly expanding existing franchises, developing new event products across Dow Jones brands, identifying new partnership opportunities, and building stronger event concepts that drive sponsorship revenue, audience growth, and long-term business value.
Reporting to the Associate Director, Strategy & Operations, and working in our London Bridge Street office 3 days a week, the Business Operations Lead will support the day-to-day management and performance of the Dow Jones Events Business, with responsibility for business reporting, resource planning, portfolio tracking, and operational processes. They will maintain key tools and documentation, including performance reports, global event calendars, resourcing documents, project plans, and management updates, ensuring information is accurate, accessible, and useful for business planning and decision-making. The role will also identify opportunities to streamline workflows, use AI and automation to improve ways of working, and reduce manual tasks and administrative effort.
Working closely with teams across Sales, Marketing, Content Operations, Events, Membership, Finance, Communications, and other functions, the Business Operations Lead will coordinate planning, monitor project milestones and deliverables, and follow up on actions to keep priorities on track. They will support competitive research and business analysis, prepare materials for leadership meetings, and help communicate performance, progress, and key issues across the business. The role will also contribute to initiatives that strengthen team engagement and culture, promote inclusive ways of working, and foster collaboration across global teams.
The ideal candidate will be highly organised, analytical, and detail-oriented, with strong Excel, reporting, and data management skills. They will have experience coordinating projects, maintaining operational trackers and resource plans, and improving processes. They should be comfortable using AI tools to identify opportunities, develop practical solutions, and build more efficient ways of working, alongside an interest in exploring new technologies to improve productivity. Strong communication and stakeholder management skills are essential, as is the ability to manage competing priorities, work independently, and take a proactive, solutions-focused approach. This is a London-based role, working closely with colleagues across EMEA, APAC, and the US.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
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Dow Jones - Luxury & Events
General Management
Non-Union role
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics.
