Job Description

Reporting to the General Manager, the Business Operations Coordinator is a hands‑on, high‑performing operator who supports the efficient operation of the business. This role supports the core operational backbone of the company including business administration, resourcing, systems and process discipline.

This is a critical enabling role for a detail‑oriented professional who thrives on ownership, follows through relentlessly and improves how the business operates every day.

Role Responsibilities

• Support day to day business operations, acting as the central operational point of contact
• Ensure business operations comply with relevant legislation, Australian Government standards, and contractual obligations
• Manage resourcing, utilisation and timesheet accuracy; identify and escalate risks early
• Support the people operations activities, including onboarding, offboarding and employee records
• Administer core business systems; ensure accurate setup of people, projects and workflows
• Drive process discipline, documentation and continuous improvement across the business

Skills and Qualifications:

• Three to five years of proven experience in Business Operations, Office Management, or similar roles
• Exceptionally high attention to detail and follow through
• Strong organisational skills and ability to manage multiple priorities
• Clear communicator with strong stakeholder management skills
• A consistent high performer who takes ownership and delivers outcomes
• Experience supporting a growing or scaling business
• Proficiency in Microsoft 365 suite and modern business tools
• Experience using Xero and Employment Hero preferred.