Job Description

Robert Bosch Tunisie is a new company of the Bosch Group located in Tunis, Tunisia. We operate in the business divisions Automotive Aftermarket, Power Tools and Thermo Technology.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

We are seeking to hire a dedicated, organized, and efficient “Business Operations Associate ” to join our team in this role, you will work closely to coordinate and complete position tasks as the following:

2.1 Order Management and Operational Execution

• Support order intake and order follow-up activities according to defined local procedures and implemented ERP system.
• Assist with day-to-day transaction processing from order creation until invoicing.
• Support order release and credit notes requests.
• Carry out assigned recurring operational tasks accurately and on time

2.2 Operational Follow-Up and Escalation

• Monitor pending, blocked, delayed, or back-order cases within the assigned scope.
• Follow up missing information or open operational actions with the relevant stakeholders.
• Escalate exceptions, deviations, or recurring issues to the Operations Manager in a timely manner.

2.3 Documentation, Filing, and Data Maintenance

• Maintain proper documentation, filing, and archiving of operational records to ensure traceability.
• Update basic operational data, trackers, and follow-up files accurately.
• Ensure supporting documents are complete and available before or after execution, as applicable.

2.4 Day-to-Day Stakeholder Coordination

• Coordinate on routine execution matters with the relevant internal stakeholders such as Sales, Logistics, Finance, Customer Service, or other involved functions.
• Provide basic status follow-up on open actions within the assigned scope.
• Refer non-routine or sensitive matters to the Operations Manager.

Qualifications

• Structured and disciplined way of working
• Strong attention to detail and sense of responsibility
• Good organization and follow-up skills
• Ability to handle routine and repetitive tasks accurately
• Good communication skills
• Good command of English and French
• Good command of Excel and common business tools is a plus.

Come join a creative team, apply now!