
National Veterinary Associates (“NVA”) is the largest private owner of unbranded freestanding veterinary hospitals in North America, with ~1,300 companion animal veterinary hospitals and pet resort locations in the United States and Canada. NVA is backed by the private equity firm JAB, known for their long-term investment strategy and +$50B in managed capital; portfolio companies include Ethos Veterinary Health, Pinnacle Pet Group, Panera, and Keurig.
NVA’s mission is to improve the comfort and well-being of pets by providing progressive and compassionate care. NVA develops a team of individual hospitals and pet resorts that share knowledge to achieve sustainable growth.
With this mission in mind, NVA has grown rapidly over its history and continues to aggressively execute its growth plans shifting from a historically inorganic focus to organic, driving growth primarily through same-store initiatives. NVA competes in a $30 billion industry that has grown faster than GDP over 20+ years with few exceptions. Advancing medical sophistication and technology combined with the evolving human-animal bond is driving greater spend per pet and veterinarians will look to partner with companies that have the capital, expertise and management talent as the industry continues to evolve.
NVA General Practice is a community of almost 1,000 General Practice veterinary hospitals across North America driven by the spirit of collaboration and focused on empowering the advancement of veterinary medicine at the local hospital level. NVA is the trusted partner of hospital teams who are looking for more resources to advance their medicine, a greater sense of belonging, and increased opportunities to care for their patients, clients, and people.
The Business Operations Associate, General Practice will be a key member of the Business Operations team and will report to the Senior Director of Business Operations. This is a unique opportunity to work on diverse high impact projects that are critical to NVA’s growth.
Location: Remote- United States
Specific responsibilities will include, but not be limited to:
The ideal candidate will have the following:
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.
Salary Range: $74,500 - $95,000
FSLA Status: Exempt
*This role is not open to receiving agency candidates and any contingent submissions will not be honored.
National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.
Purpose: Give pets and the people who love them more quality years together
Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.
Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next
NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

At NVA General Practice, we’re on a mission to give every pet their best life. Our network of neighborhood veterinary clinics partners with pet parents to deliver high-quality medicine and individualized care to ensure the health and happiness of each patient. We believe pets are family and deserve the best possible care—every day, at every stage of their lives.
Since our founding nearly 30 years ago, we’ve channeled our passion and resources into improving the lives of animals and the people who love them. Today, we are a leading pet care provider with nearly 1,000 hospitals across the United States and Canada. Our dedicated team of over 25,000 members, including 5,000 veterinarians, cares for millions of animals annually through best-in-class medicine, products, and health services.
Together, as one team, we’re shaping the future of general practice medicine.
Learn more at https://gp.nva.com/