Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in Tempe, AZ.
Compensation
Hourly - $21.63 (annualized at $45,000) non-negotiable
Bonus - up to $1,000 per quarter
Department: Operations Support Group Reports to: Business Operations Supervisor
Scope of Position:The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, toexternal customers as well as corporate and field office employees. The BOA is proficient in the managementand collection of customer accounts receivable as well as contractor payroll. Qualities include: Buildingcustomer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-taskingskills, the ability to use independent judgment and function in an open environment, and the ability to adapt tochanges in the workplace.
Essential Functions of the Business Operations Associate:• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues• Making routine welcome and maintenance calls to clients• Manage total accounts receivable with an Aging in excess of $3.5 M• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.• Responsible for gathering the necessary data to assist Management with account specific decisions• Auditing account specific reports to ensure accurate billing and client specific information• Adjusting and auditing contractor payroll and billing using InfoPath**specific job functions are dependent on team alignment within the department
Qualifications:• 2-3 years of relevant experience or college degree• Proficient in Microsoft Office (Excel and Word a must)• Strong organizational and analytical abilities• Strong communication skills and work ethic• Goal driven with problem solving skills• Ability to work independently and as a team player
From economic headwinds to talent complexities, the challenges facing North American industry are real. To rise to this moment, Aerotek® Inc. helps companies, and careers evolve.
Aerotek provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We partner with our customers to offer the expertise, solutions and people they need to rise to the challenges of North American industry. Our 3,300+ employees across 200+ offices work relentlessly to serve 150,000+ light industrial and skilled trades workers with 14,000+ employers every year. Let us rise to meet your challenges.
