Job Description

Worldwide, the Volkswagen Group has a long tradition of dramatic innovations. The Volkswagen Group with its headquarters in Wolfsburg, Germany is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, Å KODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN.

Brief Role Description

The Business Operations Analyst supports the execution of company strategies and goals by assisting with day-to-day operational tasks. The role involves facilitating communication across teams to ensure alignment and smooth collaboration. By reviewing ongoing processes, the analyst identifies areas for improvement and supports the implementation of more efficient workflows. Additionally, the analyst contributes to the onboarding process and provides general support to new team members, promoting a seamless transition into the organization. Ensuring adherence to company policies and regulatory requirements is another key responsibility. By proactively identifying and addressing operational challenges, the analyst plays a vital role in maintaining consistent and efficient business operations

Possible Tasks within this Role

Operational Support and project management (50%)

• Assist in coordinating corrective and preventive actions across the teams
• Track and document key project milestones, business performance metrics, and quality KPIs
• Support meeting coordination, documentation, and follow-up on action items
• Maintain reports, dashboards, and internal trackers using business tools (e.g., Excel, JIRA)
• Manage onboarding and offboarding logistics for employees (equipment, system access, documentation) and provide general operational HR support

PMT and quality steering (30%)

• Ensure adherence to standardized processes, methods, and tools across local teams
• Prepare materials for quality reviews, and support audit or steering meetings
• Develop educational materials to train team on QMS and audit topics
• Drive continuous improvement initiatives in alignment with global standards
• Support compliance efforts and contribute to risk identification and mitigation

Office Administration Coordination (20%)

• Provide executive-level administrative support to senior management, ensuring operational efficiency
• Proactively monitor and follow up on critical tasks, deadlines, and outstanding issues
• Act as point of contact for internal coordination and support resource planning where needed
• Provide comprehensive assistance to ensure smooth office operations, including visitor management, facility maintenance, and office asset management
• Foster a positive and collaborative team environment by organizing team-building activities and promoting effective communication

Qualification requirements

Qualifications - External

Years of Experience:

• 5-7 years’ experience as an business professional

Education – Required:

• Bachelor’s degree in business, engineering or comparable

Education – Desired:

• Master’s Degree

Skills:

• Effective analytical and conceptual skills to derive adequate solutions for business related problems
• Planning and organization, project management and time management skills
• Ability to solve complex problems
• Ability to work independently
• Excellent communication skills
• Open minded and empathic work style
• Excellent team player
• Comfortable with ambiguity and tackling new problems
• Analyze data to improve business performance
• Create dashboards and reports for decision-making
• Identify process inefficiencies and recommend solutions

Specialized Skills – Required:

• Experience with working in cross-functional environment.

Specialized Skills – Desired:

• Experience with working in OEM environment
• Basic German language skills (written and spoken)

Work Flexibility:

• 5% or less travel required. Ability to work overtime as needed.

Compensation Data

In the Silicon Valley, the salary range for this role will be $101,400 - $127,000, depending on education and years of relevant experience Salary is determined by geographical location and adjusted accordingly.

Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.

This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.