Job Description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title Business Operations Senior Analyst

Grade: 10

Type: Full time

Location Belgrade, Serbia. This position welcomes all applicants in Belgrade, Serbia (not a remote position).

Belgrade, Serbia - hybrid (minimum 3 days from the office)

The ideal candidate can utilize advanced MS Excel dashboards connected to a database and has SQL knowledge.Candidate has excellent analytical/logical skills and speaks English fluently with the ability to carry out complex business operations concepts simply and clearly. Has previous experience in Data Analytics, providing insight on main business drivers, questioning data accuracy,and creating dashboards. Good communication and presentation skills are essential. The candidate is able to learn rapidly in dynamic and changing surroundings.

Qualifications

Bachelor’s/Master’s Degree (FON, Mathematics, Computer science, Technical studies, or similar) + 2 years professional experience. Other educations are welcome if all other required qualifications are present.

Experience in data visualization is a must. Candidate must have deep knowledge in tools such as: advanced Excel dashboards, SQL and data reporting. PowerBI is a plus. Candidate must be willing to learn.

The successful candidate will be high-energy, proactive, highly organized and committed to driving results.

Ability to work in global reporting environment; prioritization, multi-tasking, time management, accuracy and organization skills are necessary.

Must be willing to work Europe working hours (95%).

Key Areas of Responsibility

• Developing reports for data analysis across different domains utilizing SQL, Power BI and/or Excel.
• Able to accurately identify key user requirements in a fast dynamic environment
• Ability to translate complex user requirements into actionable user stories and functional specifications.
• Able to create robust tests to ensure report accuracy during development and in production
• Track deliverables. Lead accuracy assurance. Monitor reports progress – weekly reports, daily e-mail status information.
• Present to stakeholders reports on progress, issues and solutions.
• Implement and manage a reporting process change when necessary to meet accuracy targets.
• Cross-functional collaboration within the organization worldwide
• Provide on-going analytics, metrics optimization, ad-hoc reports on request, clarifications to Management in order to support day to day decision making.
• Resolve data issues (within reach) from data integrity/development standpoint and/or partner with IT.
• Communicate with internal IT department regarding database refresh process and potential timing issues.

#LI-AM1 #LI-hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
  

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.